Mapped Drives Don't Show on Install Prompt

Windows 7 Pro PC.  Map a drive (using either "net use" or Explorer) to a share on the server.
Share and all files are visible from command prompt and explorer, as well as Office apps (Office 2007).

Go to install a program, and when it gets to me telling it the data lives on the server (I click BROWSE), I only get local drives, I do not see any mapped drives to choose from...

Has anyone seen this?  I have disabled Antivirus as well....
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JohnBusiness Consultant (Owner)Commented:
That is because the drives were likely mapped with different authentication than the installer uses.

Try this:

1. Disconnect your network drives (NET USE X: /Delete) and make sure no drives are mapped.
2. Open cmd.exe with Run as Administrator.
3. In this latter window, map the required server folders again with the NET USE command.
4. Run the installer again (using Run as Administrator).

... Thinkpads_User

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dougp23Author Commented:
I rolled my eyes when I read this.

But it worked....!!!  Thanks!
JohnBusiness Consultant (Owner)Commented:
You are most welcome and I was pleased to assist. I have run across this before and this is how I solved it.
... Thinkpads_User
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Windows 7

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