Hooznext
asked on
Windows Update keeps asking for a reboot
Windows Update on Server 2008 x64 with SP2 will continue to ask for a reboot every time I start the computer. I have ran Microsoft's fix it utility for resetting windows update but it continues to ask for a reboot. It displays the following message.
Windows can't update important files and services while the system is using them. Save any open files and restart the computer, and then try to check for new updates.
I have done this numerous time and get the same thing.
I've attached my Windows Update Log
Windows-Update-Log.txt
Windows can't update important files and services while the system is using them. Save any open files and restart the computer, and then try to check for new updates.
I have done this numerous time and get the same thing.
I've attached my Windows Update Log
Windows-Update-Log.txt
Hello.
stop the windows updates service. it will stop asking for a reboot .
hope that helps
stop the windows updates service. it will stop asking for a reboot .
hope that helps
Stopping the service is only a bandaid, not a solution
ASKER
I have postponed the reboot every time I log on. I have rebooted over 5 times and get the exact same issue. If I stop the service it does not fix the issue.
ASKER
==========================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 13.0
2011-12-09 13:25
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 457
No errors detected
Try:
Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\
Back up the registry key
Delete the registry key
ASKER
I do not have that registry key.
hmmm...that's the key that controls whether a reboot is needed
check(regardless if you have exchange or not)
http://technet.microsoft.com/en-us/library/cc164360%28EXCHG.80%29.aspx
check(regardless if you have exchange or not)
http://technet.microsoft.com/en-us/library/cc164360%28EXCHG.80%29.aspx
ASKER
Don't have that either. The only key I have that is close to that is FileRenameOperations.
ASKER
I've opened a support case with Microsoft and they can't seem to figure it out and are involving their security team. I believe it has to be a registry back that was exported before installing three drivers and imported after the drivers where installed.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for Hooznext's comment #a37264837
for the following reason:
Had to have Microsoft engineers fix it.
Accepted answer: 0 points for Hooznext's comment #a37264837
for the following reason:
Had to have Microsoft engineers fix it.
"Had to have Microsoft engineers fix it." ???
What did they do ???
What did they do ???
ASKER CERTIFIED SOLUTION
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ASKER
Opened case with Microsoft to resolve the issue.
This means a user postponed the reboot
You say "...every time I start the computer"
Have you rebooted ???