opening files in zipped file

my client is unable to open 4 logo files that were emailed to her in a zipped file.  I have a mac.  She has a pc.  The email program I used to send zipped file is called Mail.  She said she can open zipped file but cannot put out the individual files.  She can only see one file with 4 logos.  Any idea why that would be happening?  I tried to email her the files individually but they get embedded in the email copy and she can't get to them that way either.  I even send as windows friendly and it doesn't work.  
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Try putting them in a  folder and zipping the whole folder.
Dave BaldwinFixer of ProblemsCommented:
What format are the image files?  What file extension?  I have one mac user that sends me files that have some extension that is unknown on Windows and I have to have her send them as JPEGs.
nsitedesignsAuthor Commented:
i will try putting file in folder and zipping folder.  Files are in gif, jpg and png.
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

try using ipackr (free from appstore) to create the zip file.
if you have, try sending with a different email client.
files bigger than 10-15 are not recommended for emails.
finally make sure she open the file with a reliable software (usually windows 7 doing a great job, winrar as well).

Good luck!
nsitedesignsAuthor Commented:
The files are super small. They are 4 logos.  Two at 4kb, two at 12kb.  So, size isn't a factor.  I will see if she can open them.  Will have to wait till Monday.  I don't have any other email software other than a free yahoo account which I think would be worse than what i am trying to use now.  will keep you posted.
nsitedesignsAuthor Commented:
I had to resort using  that worked

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
nsitedesignsAuthor Commented:
my solution was the one that worked and was the easiest to implement without acquiring new software, etc.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Mac OS X

From novice to tech pro — start learning today.