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It turns out that the Blackberry was defective. &nbsp;I do appreciate the advice for working BB's
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It turns out that the Blackberry was defective.  I do appreciate the advice for working BB's

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Blackberry Curve 9300 &nbsp;6.0 Blackberry SW<br />
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While on an airplane, the client turned on Wifi and connected to the airplane's WiFi network. He was able to get web pages using the WiFi.<br />
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However, he wasn't able to pick up mail or use Blackberry Messenger. He has an Enterprise connection to a BES. &nbsp;People nearby WERE able to do these things with their Blackberries.<br />
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Is there a setting that was missed?<br />
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Thanks.<br />
<br />
<br />
Larry
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Blackberry Curve 9300  6.0 Blackberry SW

While on an airplane, the client turned on Wifi and connected to the airplane's WiFi network. He was able to get web pages using the WiFi.

However, he wasn't able to pick up mail or use Blackberry Messenger. He has an Enterprise connection to a BES.  People nearby WERE able to do these things with their Blackberries.

Is there a setting that was missed?

Thanks.


Larry

Blackberry won't connect to email over WiFi Only

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.

Smartphones

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.