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MS IE 9 just stops working

hi,
i am running win 7, and ms IE 9  just freezes and blows up... it happens most the time, and before i can type in an address...my home page is google.

how do you begin to trouble shoot this.?
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intelogent
Asked:
intelogent
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3 Solutions
 
awawadaCommented:
Have you tried this FixIt from Microsoft?
http://support.microsoft.com/mats/ie_freezes_or_crashes/en-us
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intelogentAuthor Commented:
thank you... just ran it... it found no problems....

can i uninstall MS IE    and then reinstall it.... i do not see the ability to uninstall this program...?
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JohnBusiness Consultant (Owner)Commented:
You can go to Windows Updates -> Installed Updates and look down the list for IE9. Uninstall it from there and that takes you back to IE8. Restart, go to IE8, Tools -> Internet Options -> Advanced tab and Reset IE8. Restart again and install IE9. See if it is now working better. .... Thinkpads_User
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awawadaCommented:
Please follow the instructions from thinkpads_user and let us know.
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intelogentAuthor Commented:
yes ... i was able to uninstall it... and i am back to MS ie8   so now the question.... is it worth it to upgrade to 9 all over again....    do you guys find 9 superior at alll?
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intelogentAuthor Commented:
i will add to that question by stating... a particualr problem is gone..

tell me if this makes any sense...

do you see the two orange buttons below... " preview and Submit"    in ie 9   they were virtually super imposed... now they are distinctly separate...

go figure that one.  
so i think  with out a reason to,  might as well stay where i am with 8... what is your guys view.
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JohnBusiness Consultant (Owner)Commented:
IE 9 is definitely better than IE 8 (in my opinion). It is faster and smoother, expecially in Windows 7. And since IE 10 is soon to come, then, yes, it is worth it.

In IE 8, do a RESET as I suggested (clears out forms and passwords). Then, in Windows 7, open cmd.exe with Run as Adminstrator. At the command prompt, run SFC /SCANNOW. Allow to complete and restart. If it says it had errors it cannot correct, run it again and restart.

Then try IE 9 again. .... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
You can always stay with IE 8 for a while. Perhaps after a bunch of updates, IE 9 might install better. I do like IE 9 and have it running well on my own machine.

If you do go back to IE 9, try the various view options and also try a Reset in IE 9.  

..... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
By the way "preview and Submit" stay separate whether I use IE 8 or IE 9. But you can always try compatability mode in IE 9.

Also, do not forget to go to Windows Update and update everything. ... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
I should also suggest that you update your Video driver in Windows 7 as that may be contributing to the issue with IE 9.

Then, in IE 9, Tools, Internet Options, Advanced, use Software Rendering (first Advanced Option) instead of Hardware Rendering. Try this first before the video driver upgrade.

.... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
intelogent - So did you get IE 9 working? or did you decide to stay with IE 8?

.... Thinkpads_User
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intelogentAuthor Commented:
no... it did not....
i have left my system alone... in it's downgraded state... and still MS ie 8 stops working every so often.....
we need to kick it up a notch.....
both 9 & 8  are falling victum to something.

any suggestions?
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intelogentAuthor Commented:
thinkpad

i will certainly try the grahic adjustment once this thing gets going...and i am back to 9
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SettlemanCommented:
Hi,

check out this How-to I made about internet explorer problems:

http://community.spiceworks.com/how_to/show/2664
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JohnBusiness Consultant (Owner)Commented:
Did you try all the suggestions?  System File Checker, upgrade/reinstall the Video Driver?

Also, at this point, you may wish to consider viruses and malware and do a thorough scan.

.... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
intelogent - Any update?  If this becomes one of those "nothing works" cases, you may have to re-install Windows. Prior to that, please let me know about the above questions. .... Thinkpads_User
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intelogentAuthor Commented:
it has been working ok for a week, however it has frozen once. i am going to keep the question open for a few more days...
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intelogentAuthor Commented:
down grading to 8 seemed to solve the issue
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