Acronis corrupt

I'm not sure what version was used to create the .tib file but I have tried to restore an image for a users laptop and it goes for s few minutes and then stops and says file corrupted. I have tried mounting the image on a USB drive on another PC and it gives me the same error. IS there any way of recovering any data from the image file at this point?
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Axis52401Security AnalystAsked:
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NrisimhaCommented:

It will be good to first run Acronis True Image on a OC and select menu Operations and click on Validate Backup Archive.

If there will be error prompt then ... I'm sorry, but it is really corrupted TIB file.

Nrisimha
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NrisimhaCommented:

On this PC that has installed a Acronis True Image you can open Windows Explorer and browse to TIB file.

You know that you can double click on TIB file and file be expanded. Then click on drive icon that is showed in the TIB file and so on.

Look at this:


Acronis.png
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NrisimhaCommented:


But, can you then explain something. I know that you are experienced, but ... do you make Restore from BOOTABLE CD-ROM or you make Restore inside a Windows?

Because you mentioned something like "mounting the image on a USB drive on another PC" !!!


regards

Nrisimha
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Axis52401Security AnalystAuthor Commented:
Teh image in on a usb Drive. I tried using the boot CD and doing the full restore first. Then I took that USB drive to a server where I had Acronis loaded and tried the mount feature and the explore files method and nothing worked. I was just wondering if there was some utility I could use to repair this guys Acronis file or even get some of his data off of it because his hard drive died.
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NrisimhaCommented:

Did you try to copy this TIB file on the PC where you have installed Acronis True Image and under Operations choose Validate so Acronis will validate this TIB  file?

And you didn't say nothing about a expanded this TIB file under Windows Explorer on that same PC where the Acronis is installed?


regards

Nrisimha
0

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