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HP TouchSmart locks up. Want to salvage that BIG monitor

Hello Experts

This is a bit unusual, but I'd like to give it a try anyway.

I have a customer's Touchsmart 600.  It is locking up.  Sometimes it will run for several hours, sometimes for about 6 minutes.  There is no pattern to it at all.  I ran all kinds of diagnostics on it and could not find anything wrong.  I changed memory chips and it still locks up.  I even reinstalled Windows and it locks up during the installation process.  It appears the processor is on its way out.  I looked for a replacement processor and I can't find a new one and I don't want to replace it with a used one.  The customer doesn't want to do that either.

This happened about a week out of warranty and HP will do nothing, other than charge $450 to repair it.

So the customer is resigned to replacing the computer, but he would like to be able to use the monitor from it.  I tore it down to see if it would be possible to adapt somehow and I don’t see a way.  But if anyone out there has any insights, I'd sure appreciate any help offered.

What he wants to do is buy a tower and use the monitor from the Touchsmart for his monitor.  Is there any way to do that?

Thanks
thedslguy
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thedslguy
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thedslguy
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nobusCommented:
i doubt you will be able to do it
can you post a picture of how the display is connected?
in case it helps, here they sell parts :  http://www.sparepartswarehouse.com/HP,TouchSmart,600-1050,NY538AA,Computer,Parts.aspx
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Don ThomsonCommented:
You mentioned that you changed the memory chips but did you run a memtest from a bootable CD

Also - did you run an advanced hard drive test

In almost 30 years of working with PCs - have only once had and actual CPU fail - and that was because of a broken head sink fan.

I would suspect the drive  may be corrupted drive but would test the memory as well - at least 10 full passes (most memory failures are thermal problems which take hours to show up
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thedslguyComputer and Network ConsultantAuthor Commented:
DTHConsulting

I ran the memtest and it passed.  The customer has decided to replace the machine and just cut his losses.  

Because I don't feel I got a solution here I am going to withdraw the question, unless there are objecitons.  I am open to feedback regarding my decision.

thedslguy
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thedslguyComputer and Network ConsultantAuthor Commented:
As I said in my previous post, I don't feel a solution came from here so I am reluctant to award points.

If there is discussion of that I will follow the advice of a moderator.

thedslguy
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