troubleshooting Question

Windows 7 Service Pack Install Continually Failing with ERROR_NOT_FOUND(0x80070490)

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philanderson888 asked on
Windows 7
16 Comments3 Solutions2083 ViewsLast Modified:

I've got a standard Win 7 Professional machine which is working normally.  The Windows 7 Service Pack install is failing with the error ERROR_NOT_FOUND(0x80070490) so I'm not sure where to begin troubleshooting it.  

The OS is licensed with MSDN AA licence legally (I am a tutor at a Microsoft Academy) but recently I occasionally get the message about the software possibly being counterfeit which it's not, but I just mention it in case it is relevant.

Many thanks for your help, in advance.

David Johnson, CD
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