Windows Installer Service could not be accessed when attempting to install


This is following up from EE thread ids
  27445660, 37129131, 37131436,  37151387,  37157327
& I've done what's suggested by the experts & using latest TrendAV to scan
except using a different AV as suggested by SysExpert ie

 http://www.malwarebytes.org/products/malwarebytes_pro

 combofix
 http://www.combofix.org/download.php

 http://housecall.antivirus.com  

 http://www.pcpitstop.com/antivirus/default.asp

 http://www.pandasoftware.com/activescan/com/activescan_principal.htm


I've disabled kuaiche.com from HiJackThis as suggested by SysExpert
but I'm still unable to install Robocopy or a new software VectorVest.

2nd attachment is the latest Hijackthis output.

I'm on Win XP Professional SP3
InstallerrorCantBAccesscrdmp.jpg
hijackthis11dec2.txt
sunhuxAsked:
Who is Participating?
 
uboundCommented:
Are you running the latest windows installer (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8483) for XP?
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sunhuxAuthor Commented:

When I go into Control Panel's Add/Remove Programs, don't see any
Installer Service there.  Using 'winmsd', I don't see it too.  How do I
go about to check what's the version (if any) of my installer ?
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uboundCommented:
MS says to check the file version of MSI.dll (http://msdn.microsoft.com/en-us/library/windows/desktop/aa368280%28v=vs.85%29.aspx).  I believe MSIExec /? will give the same info.
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sunhuxAuthor Commented:
Anyway, I just downloaded the latest version (ie Ver 4.5 ) for Win XP x86
from the link you provided & just install that Installer anyway & voila, this
issue is now gone.


MSIExec /?   now gave me the following after the above installation:

Windows ® Installer. V 4.5.6001.22159

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
      </package | /i> <Product.msi>
            Installs or configures a product
      /a <Product.msi>
            Administrative install - Installs a product on the network
      /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
      </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
Display Options
      /quiet
            Quiet mode, no user interaction
      /passive
            Unattended mode - progress bar only
      /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
      /help
            Help information
Restart Options
      /norestart
            Do not restart after the installation is complete
      /promptrestart
            Prompts the user for restart if necessary
      /forcerestart
            Always restart the computer after installation
Logging Options
      /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
      /log <LogFile>
            Equivalent of /l* <LogFile>
Update Options
      /update <Update1.msp>[;Update2.msp]
            Applies update(s)
      /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
Repair Options
      /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
Setting Public Properties
      [PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
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sunhuxAuthor Commented:
excellent
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