asked on

Windows Installer Service could not be accessed when attempting to install

This is following up from EE thread ids
27445660, 37129131, 37131436, 37151387, 37157327
& I've done what's suggested by the experts & using latest TrendAV to scan
except using a different AV as suggested by SysExpert ie

http://www.malwarebytes.org/products/malwarebytes_pro

combofix
http://www.combofix.org/download.php

http://housecall.antivirus.com

http://www.pcpitstop.com/antivirus/default.asp

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

I've disabled kuaiche.com from HiJackThis as suggested by SysExpert
but I'm still unable to install Robocopy or a new software VectorVest.

2nd attachment is the latest Hijackthis output.

I'm on Win XP Professional SP3
InstallerrorCantBAccesscrdmp.jpg
hijackthis11dec2.txt

ASKER CERTIFIED SOLUTION

ubound

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

sunhux

ASKER

When I go into Control Panel's Add/Remove Programs, don't see any
Installer Service there. Using 'winmsd', I don't see it too. How do I
go about to check what's the version (if any) of my installer ?

SOLUTION

ubound

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

sunhux

ASKER

Anyway, I just downloaded the latest version (ie Ver 4.5 ) for Win XP x86
from the link you provided & just install that Installer anyway & voila, this
issue is now gone.

MSIExec /? now gave me the following after the above installation:

Windows ® Installer. V 4.5.6001.22159

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
      </package | /i> <Product.msi>
            Installs or configures a product
      /a <Product.msi>
            Administrative install - Installs a product on the network
      /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
      </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
Display Options
      /quiet
            Quiet mode, no user interaction
      /passive
            Unattended mode - progress bar only
      /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
      /help
            Help information
Restart Options
      /norestart
            Do not restart after the installation is complete
      /promptrestart
            Prompts the user for restart if necessary
      /forcerestart
            Always restart the computer after installation
Logging Options
      /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
      /log <LogFile>
            Equivalent of /l* <LogFile>
Update Options
      /update <Update1.msp>[;Update2.msp]
            Applies update(s)
      /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
Repair Options
      /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
Setting Public Properties
      [PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

sunhux

ASKER

excellent