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ActiveSync uses HTTP to retrieve data so if you have mailboxes working in the environment it should work for any new mailbox databases you add<br />
Do you have any front end servers?<br />
Verify that the correct server name has been entered on the device (FQDN that resolves to the external IP address for your Exchange server)<br />
Verify that the device can browse the internet
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ActiveSync uses HTTP to retrieve data so if you have mailboxes working in the environment it should work for any new mailbox databases you add
Do you have any front end servers?
Verify that the correct server name has been entered on the device (FQDN that resolves to the external IP address for your Exchange server)
Verify that the device can browse the internet

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Assisted with finding the answer
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Hi,<br />
<br />
I am running exchange 2003 and currently have 5 storage groups set up on the server. Active Sync works fine with all mailboxes within these storage groups to windows mobile devices. <br />
<br />
I have since created two new storage groups and active sync will only sync with the mobiles devices on these two new storage groups when the clients outlook application is open on a laptop or desktop. As soon as the application is closed emails sync stops with the mobile devices. <br />
<br />
Has anyone come across this before? From what I can see all the active sync settings are completed at a organization level and not at the storage group level. <br />
<br />
Thanks,<br />
<br />

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Hi,

I am running exchange 2003 and currently have 5 storage groups set up on the server. Active Sync works fine with all mailboxes within these storage groups to windows mobile devices. 

I have since created two new storage groups and active sync will only sync with the mobiles devices on these two new storage groups when the clients outlook application is open on a laptop or desktop. As soon as the application is closed emails sync stops with the mobile devices. 

Has anyone come across this before? From what I can see all the active sync settings are completed at a organization level and not at the storage group level. 

Thanks,



Active Sync not working on new Storage Groups setup in exchange 2003

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.