rackspace down

webmail.us was fantastic.  racskspace bought it and now, it is down too often for my taste.  very annoying.  can anyone suggest a robust outsourced e-mail provider?

MS Exchange 2007
Posted on 12/12/2011 1:02 PM EST
Est. Resolution: Unknown
Exchange 2007 Outbound Message Delays
Updates
Posted on 12/12/2011 3:03 PM EST
Our queues are currently dropping and messages will still be delivered in the order they were received, however there is still no ETA. Thank you for your patience.
Posted on 12/12/2011 1:02 PM EST
At this time our Engineers have identified potential outbound delays within one of our Exchange 2007 environments. There is currently no ETA, however there will be no data loss and all messages will be delivered.

We thank you for your patience.
Rackspace Email
Posted on 12/12/2011 11:42 AM EST
Est. Resolution: Unknown
Webmail connectivity & delays to changes made via Control Panel
Updates
Posted on 12/12/2011 1:30 PM EST
Our engineers are still working to resolve this issue. Thank you for your continued patience.


Posted on 12/12/2011 12:14 PM EST
Our engineers continue to work on the issue. As updates become available, they will be posted here.
Posted on 12/12/2011 11:42 AM EST
At this time, our Engineers have identified an issue where some users may experience intermittent connectivity to webmail and SMTP errors. Some users may experience delays regarding email delivery and changes from within the Control Panel.

Additional updates will be posted as they become available. Thank you for your patience
LVL 13
gsgiAsked:
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.Commented:
Have you thought about Google Apps.... High availability, 25gb mailboxes, shared calendars ........
gsgiAuthor Commented:
errrr, yes I've thought about it... is google reading e-mails and using that data for other stuff?  am I too paranoid about google?  + gmail has been down, my friends went to fastmail.  is google apps more robust than gmail in terms of availability?
PapertripCommented:
am I too paranoid about google?
Yes.
is google apps more robust than gmail in terms of availability?
Google Apps promises 99.9% uptime per their SLA at http://www.google.com/apps/intl/en/terms/sla.html
.Commented:
Anything is subject to failure but Googles infrastructure is very solid, and there is a defined SLA for this as per papertrips link. There are a lot of videos on YouTube that show some insight into Googles datacentres and if availability is key it's well worth considering, you can get a trial remember.

As far as Google reading your emails is concerned I couldn't say however generally your I.T people have access to everything, for me I have access to a lot of confidential stuff but I really do not care to look at it.... For me the most important thing is that my clients networks run flawlessly around the clock, I am more interested in NOT getting a call at 2am than seeing what people are earning etc

If you are really concerned about someone intercepting your email you should generally look at some encryption, there are products that work with GMail like the old FireGPG which I do not think is available any more but a quick search using Yahoo (not Google :) ) will give some options for this.

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gsgiAuthor Commented:
Ok, I am going to test google apps and office 365.  Thanks.
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