Trouble viewing full screen on secondary monitor.

Hello,

Im having trouble with a customers secondary display. The problem is that the desktop isn't shown completely, it shows all of it except for the bottom half of the task bar. I have tried everything I can come up with. I tried moving the desktop in the video card control panel, but it won't allow me to move it. The secondary display is a Samsung S19A10 and the video card is an Nvidia 8400GS.

Thanks in advanced.
Diego_JaenAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AllTripCommented:
Have you tried to reinstall the drivers for the video card and monitor?  
0
Kennyboy5IT Support AnalystCommented:
Have you tried different screen resolutions? What's the current resolution set at?

KB5
0
Diego_JaenAuthor Commented:
yes I already updated the video cards drivers
thanks
0
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

Run5kCommented:
It looks like that video card has one DVI connection and one VGA connection.  Is the problematic video on the VGA connection?  If so, have you tried using the auto-adjust feature on the monitor to center the view?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Diego_JaenAuthor Commented:
Hi Run5k,

yes the monitors are VGA and DVI I'll have to check what connection is being used the the monitor with the issue, about the auto adjust feature im not sure if there is one on the monitor also have to check but i think that there is no menu button just the power,
thanks
0
GeisrudSystems AdministratorCommented:
Even if there isn't an auto-adjust button, I'd be surprised if you couldn't at least manually adjust the geometry.
0
Diego_JaenAuthor Commented:
had to hold the power button for 5 sec, for auto adjust, and that was it, thanks
0
Run5kCommented:
Glad to help!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Components

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.