Windows 2008: SSL error
Hi All,
One of our customers websites occasionally prompts for an SSL error;
"there is a problem with this website's security certificate"
I've told their IT department, but its fallen on deaf ear. It looks like the have a self signed cert on one of their webservers, as the faulty SSL certificate has not root path, but the working certs go to Verisign.
Is there a way to remove the error prompt, as i keep getting calls logged. We trust the destination site.
One of our customers websites occasionally prompts for an SSL error;
"there is a problem with this website's security certificate"
I've told their IT department, but its fallen on deaf ear. It looks like the have a self signed cert on one of their webservers, as the faulty SSL certificate has not root path, but the working certs go to Verisign.
Is there a way to remove the error prompt, as i keep getting calls logged. We trust the destination site.
ASKER
How do i export it?
ASKER
I've tried clicking the install option via the cert error, but that didnt help.
If they are using a self signed certificate, there's no easy way to get around the certificate errors. It would require that the users export the certificate by viewing the certificate from their web browser, exporting it from that window, and importing the certificate to the third party root certificate store on their computers. It's far easier to tell the users just to ignore the warning, as doing so pretty much does the exact same thing.
ASKER
one of the clients is a windows 2008 server. When i installed the certificate it says the path is ok, however it still prompts with the error;
"the certificate cannot be verified up to a trusted certificate authority"
"the certificate cannot be verified up to a trusted certificate authority"
ASKER CERTIFIED SOLUTION
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ASKER
ok, i've imported it into "Trusted Root Certification Authorities", but still get the error message.
ASKER
Any ideas?
(Tools -> Internet options -> Content - > Certificates)