Windows 2008: SSL error

Hi All,

One of our customers websites occasionally prompts for an SSL error;

"there is a problem with this website's security certificate"

I've told their IT department, but its fallen on deaf ear.  It looks like the have a self signed cert on one of their webservers, as the faulty SSL certificate has not root path, but the working certs go to Verisign.

Is there a way to remove the error prompt, as i keep getting calls logged.  We trust the destination site.



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detox1978Asked:
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hellokkCommented:
Please try importing that certificate under web browser "Certificate" tab as trusted site.
(Tools -> Internet options -> Content - > Certificates)
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detox1978Author Commented:
How do i export it?
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detox1978Author Commented:
I've tried clicking the install option via the cert error, but that didnt help.
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Adam BrownSr Solutions ArchitectCommented:
If they are using a self signed certificate, there's no easy way to get around the certificate errors. It would require that the users export the certificate by viewing the certificate from their web browser, exporting it from that window, and importing the certificate to the third party root certificate store on their computers. It's far easier to tell the users just to ignore the warning, as doing so pretty much does the exact same thing.
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detox1978Author Commented:
one of the clients is a windows 2008 server.  When i installed the certificate it says the path is ok, however it still prompts with the error;

"the certificate cannot be verified up to a trusted certificate authority"
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Adam BrownSr Solutions ArchitectCommented:
That's because installing the certificate using the default process doesn't store the certificate in the appropriate store. On the screen where it asks where to install the store, select Place all certificates in the following store and choose the Trusted Root Certification Authorities store.
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detox1978Author Commented:
ok, i've imported it into "Trusted Root Certification Authorities", but still get the error message.
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detox1978Author Commented:
Any ideas?
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