Backup Exec has issue backing up file

We are running backupExec 12.5 in our environment.

We have a file that is touched every 30 minutes, and it throws an error in backupExec every time we attempt a backup of it.

Is there any setting we can toggle or adjust that will allow backupexec to allow it to make a cached copy of the whole directory, before its written to in the next 30 min cycle?

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Why you dont make an exclusive backup of this file,
and continue backing up the remaining files?

I hope this help!

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kentuckycenterAuthor Commented:
I've tried running a backup of only the directory in question, it still seems to fail.
Tony GiangrecoCommented:
Post the error mesage so we can evaluate it.
Tony GiangrecoCommented:
Has the problem been resolved?
kentuckycenterAuthor Commented:
We upgraded Backup Exec to the newest version, and the problem no longer presents itself.
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