Computer restarts automatically

abpExpert
abpExpert used Ask the Experts™
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Error code 1000007e, parameter1 c0000005, parameter2 bf271800, parameter3 8cbf350c, parameter4 8cbf3208. This happens whenever I open a pdf the computer restarts on me.
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Krzysztof PytkoSenior Active Directory Engineer
Top Expert 2012

Commented:
Download Blue Screen Viewer from
http://www.nirsoft.net/utils/blue_screen_view.html

and check dumps what couls cause this and maybe why? This tool allows to read dumps with human-readable format :)

Regards,
Krzysztof
Tech Support Coordinator
Commented:
Solution 1: Turn off Acrobat 2D GPU acceleration.
In Acrobat or Adobe Reader, choose to Edit > Preferences.
Go to the Page Display panel.
Uncheck Use 2D GPU acceleration.
Click OK.

Solution 2: Install updated desktop video card driver.
Check the ATI web site for an updated driver for your video card.
Alan HardistyCo-Owner
Top Expert 2011

Commented:
Are you using the latest version of Adobe?  You haven't mentioned the version you are using!
Top Expert 2013

Commented:
if it creates a minidump, look for it in windows\minidumps and post it here - attach as file

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