Ok, Got a weird one that has me completely stumped. I have a client that my company works for and we remote into their system through CITRIX so that we can print and process claims for them. I have Five computers that share one Printer to print out HCFA forms so that we can send them out. Four of the five comuters I was able to go into the printer settings and play with the margins to get them printed just right. The fifth computer is just not working out at all. No matter what margin settings I put on the printer it just will not line up. And it almost seems that the print job will only move so far and that's it. Meaning if I have the option to move the print margins by one inch it only moves half an inch and it will not go any further. The printer I am using is the Dell 3010cn laserjet printer. I have tried to look for manuals and stuff to help me understand this but have come up empty handed. And I have tried to contact support at the client end but was un lucky in coming up with a solution.
Someone please help !!!