Link to home
Start Free TrialLog in
Avatar of alfaro
alfaroFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Stop Error 0x0000007b

I have an Acer Aspire 5710 notebook running Vista Home Premium that was blue screening with an 0x0000007b error.

So far I have failed to fix the problem despite trying all of the following.

Used the built in Windows tools to check for errors - no change.
Tried to use system restore - none found. the disk was crammed full.
Chkdsk /r
Tested the hardware using PC-Check, Easy Recovery, HD Tune - no problems found
Backed up the data, formatted the drive and reinstalled Vista from a Windows disk. - still same error.
Changed the hard drive setting in the bios from ACHI to IDE. - no change.
Bootrec.exe /fixmbr.

Is there anything else anybody can suggest that I haven't already tried?
Avatar of alfaro
alfaro
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

I'm just installing Linux Mint as a test to see if that works...
Avatar of alfaro

ASKER

Well, Linux Mint has installed to the hard drive and is running just fine so it looks like there is nothing wrong with the hardware.

I will try another installation disk for Vista next...
Have you tried creating a Vista CD containing the Intel SATA drivers using nLite? http://www.nliteos.com/nlite.html
I used to have the same issue with an early HP SATA laptop. Was resolved when I downloaded the correct drivers from manufauturer website, added to install CD using nlite & installed with HDD set to SATA in BIOS.
Avatar of alfaro

ASKER

I will give that a go after my latest attempt with another disk. However, wouldn't Vista have the correct drivers to be able to install Windows in the first place? The installation went ok it was after it rebooted that the error returned..
The Vista disk would have the MS drivers. On my HP I could only ever re-install with the genuine Intel version, or from the HP DVD. If you can get the laptop running try instlling the Intel drivers before reboot.
ASKER CERTIFIED SOLUTION
Avatar of alfaro
alfaro
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of alfaro

ASKER

fixed problem myself... See answer