remote desktop question for dual monitor

I have a workstation at work with dual monitor set up running windows XP SP3.

Once a while I have to perform work via remote desktop from my laptop, however I only can see one of the monitor when I do remote desktop from my laptop.    Is there any way to make my laptop see both monitor at the work at the same time via remote desktop?

Thanks.
LVL 9
pcchiuAsked:
Who is Participating?
 
Run5kCommented:
I can see how this could potentially happen if the user account that is signing into the RDP session on the remote computer had previously logged into that machine physically and then configured certain application windows to open on the secondary monitor.  The Windows operating system will remember those settings, which could create problems on a single-screen RDP session.

Unless you are going to RDP into the remote system with a computer that has two monitors and use the mstsc /span command that we mentioned earlier, your options are somewhat limited.  There are a handful of online guides that show you how to move off-screen windows back to your primary monitor, like this one:

Bring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)
0
 
Run5kCommented:
You should be able to use the mstsc /span command...

How to Use Remote Desktop with Dual Monitors in XP/Vista
0
 
James HIT DirectorCommented:
Here is an option:

http://www.windowsreference.com/windows-vista/how-to-use-remote-desktop-with-dual-monitors-in-xpvista/

Basically, you will use the /span switch to display both monitors at the same time.
0
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

 
pcchiuAuthor Commented:
I think we're talking about the reverse?

I have two monitor from the remote location while I only have "one" monitor from the laptop.

So now the problem is my laptop remote to the remote site ot able to see both monitor from the remote location...  

Thanks.

0
 
vincem1099Commented:
Try the 'Use all my monitors for the remote session' option RDP Option
0
 
vincem1099Commented:
In my experience applications from both monitors display on the single remote desktop if there is no second monitor to display on.  That is not happening?
0
 
pcchiuAuthor Commented:
The option "use all my monitors for the remote session) is grey out as my laptop only got "one" screen...
I already running remote desktop in full screen...

I understand if I've two screen I will have that option.

Thanks.

0
 
pcchiuAuthor Commented:
Hi Vin,

Some reason that's not the case, if I have stuff opened in both monitor from the remote site only stuff from monitor is displayed when I remote from my laptop(only one screen) and the stuff on the other monitor is not show up.

Thanks

0
 
vincem1099Commented:
Is your laptop configured for two monitors without anything hooked up to the external monitor connector causing information to be displayed on a nonexistent monitor?
0
 
Run5kCommented:
My apologies if I actually had things backwards, but I don't think what you want is possible with a native Microsoft RDP session.

You should be able to see everything in your dedicated RDP session screen... it's not like you are viewing another user's login session, so there shouldn't be "another monitor" with application windows open that you can't see.

On the other hand, tools like DameWare allow you to view another user's active login session, and as as a result it has the built-in capability to toggle between monitor views.
0
 
pcchiuAuthor Commented:
I do not have any monitor attached to my laptop.  Also I restart the hosted workstation couple times to make sure there's no inactive RDP session...

Thanks.
0
 
Run5kCommented:
As I said, I don't think what you want is possible with a native Microsoft RDP session.

You should be able to see everything you need within your single dedicated RDP session screen... it's not like you are viewing another user's login session, so there shouldn't be "another monitor" with application windows open that you can't see.

On the other hand, tools like DameWare allow you to view another user's active login session, and as as a result it has the built-in capability to toggle your view between different monitors on the remote machine.
0
 
vincem1099Commented:
When you connect to the RCP session do you see the applications running on the second monitor in the taskbar?

Even though there is no second monitor connected to the laptop, if you look in the display settings do you see a second monitor configured?
0
 
vincem1099Commented:
Oops I meant RDP in the first question.
0
 
pcchiuAuthor Commented:
1.  Yes some program and file was open on the second monitor (which turn to be missing from the RDP session).  
2.  No from the RDP session there's no second monitor.
0
 
vincem1099Commented:
So the program or file on the second monitor shows in the task bar in the RDP session but nothing happens when you click on it?
0
 
pcchiuAuthor Commented:
Yes look like those sit on the other monitor...
0
 
vincem1099Commented:
That is pretty strange.  Can you send a screen shot of the RDP session on the laptop when applications are on the second monitor?  Maybe I can see a clue.
0
 
pcchiuAuthor Commented:
Attached is the screenshot and you can see I can move the program and it will cut in half in the middle.

Thanks
screen.docx
0
 
vincem1099Commented:
Ok, what does the screen shot of the RDP session look like?
0
 
Run5kCommented:
Pcchiu, that is very unusual.  Even if you utilize your keyboard directional arrows, you can't move that window back to where you want it?
0
 
pcchiuAuthor Commented:
I can move it back to the screen area, however I just want to show that there's a hidden area on the right side...
0
 
Run5kCommented:
I don't believe that there is a hidden area per-se.  As I said earlier, I can see how this could potentially happen if the user account that is signing into the RDP session on the remote computer had previously logged into that machine physically and then configured certain application windows to open on the secondary monitor.  The Windows operating system will remember those settings and try to place those application windows on a non-existant secondary monitor.  Obviously that will cause problems during a single-screen RDP session.

If you can move them back, your problem is essentially solved... unless you are going to RDP into the remote system with a computer that has two monitors and use the mstsc /span command that we mentioned earlier.
0
 
vincem1099Commented:
Is that screen shot on the laptop using the RDP session?  I don't see any applications in the task bar that are not showing on the screen.
0
 
pcchiuAuthor Commented:
Yes, the screen shot is on the laptop.   It just demo and you can see if the application moved all the way to the right it will not show on the screen.
0
 
vincem1099Commented:
I agree with Run5k that you can move them back on screen.  For that matter any single screen windows computer you can move the windows off screen irregardless of whether there are dual monitors.  I am unable to make remote desktop locate windows off the screen by default though, it automatically relocates the items on the second monitor.  Can you send a screen shot that shows the second monitor applications being located completly off screen through the remote desktop program?
0
 
Run5kCommented:
Lee, if the author doesn't respond I would recommend a split between http:#37288128 and http:#37298363.
0
 
LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.