USB 2.0 error messages on Optiplex 380

hi experts,

 So, I have this 1yr old optiplex 380 and I use a camera to upload pictures to my system. But now everytime I plug it into the USB on the back of the comptuer i get a message on the lower right to plug plug device into a 2.0 usb port for faster response or something like that. But this system is new so I don't understand why its giving me that message. Is it the port that has gone bad or the cable? I have plugged in to differnet USB ports and I get the same message.

this is the exact error:
Error: This USB Device Can Perform Faster if Connected to Hi Speed USB 2.0 Port
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I've resolved similar issues by updating the chipset and at times the BIOS of the system receiving this error message.
(I'm assuming that you are running XP with SP3 installed.)
Please visit Dell's website and update your chipset and or BIOS where necessary.
frankbustosAuthor Commented:
ok, have update the bios but not chipset, i'll try that now...
frankbustosAuthor Commented:
ok, did the chipet and still seeing the error
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☠ MASQ ☠Commented:
Have you got anything else connected via the same hub? Once you start to approach maximum current draw on a USB hub it starts to mis-report itself to Windows.  Check in Device Manager that it's being correctly identified as USB 2.0
Here a list of things to try :
-from Device manager scan for new hardware
-in device manager>view tab, click "show hidden devices" and delete all usb entries and hidden devices,  reboot and test
-then you can download the latest drivers for the chipset, and reinstall it to update the USB root hubs
-start>run>diskmgmt.msc      check if the usb devices show up in disk management, then run :   start>run>services.msc
In the listing look for removable storage service.
If it is set to Auto, and not started, then start it : click the Start link in the top left...
-In c:\windows\inf, look for usbstor.inf    -  If it is not there, you can copy it from another PC..When you find it, right click it and select Install

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frankbustosAuthor Commented:
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Windows XP

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