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Privacy Protection Malware

I have a laptop that is infected with some malware called Privacy Protection. I have tried booting up in Safe Mode with networking, I can't access the internet anymore, I can't execute any file with a .exe file extention. I'm just stuck. I've ran Malware bytes, it didn't find anything but it wasn't updated because I can't get to the internet. I ran TDS Killer the first time it found a couple infected files and fixed those. Now when I run it, It doesn't find anything.

Please Help...

ASKER CERTIFIED SOLUTION

taphope

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taphope

Also on a side note you can check here too for a removal guide:
http://www.bleepingcomputer.com/virus-removal/remove-privacy-protection

Laballa1

ASKER

I followed all the steps Taphope outlined in the first post. I'm not getting the pop ups anymore after I rebooted. I still can't get to the internet. When I check the Wireless Network Connection Status it says connected. In the Activity section there are no packets being sent or received. the Signal Strength is Excellent. I don't know what to do. I can't update Malware Bytes.

SOLUTION

Russell_Venable

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taphope

Run MBAM again as well. Sometimes running that again will fix the exe issue the second time around. may need to run it from a command prompt though. I have had that happen as well.
Also click start, run, type inetcpl.cpl
see if there is a proxy configured, or a blank proxy.
Also run Hijackthis (found here at : http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe
Have it generate a log file and post it here as well. Could be other issues or residual stuff from the initial removal.

Laballa1

ASKER

Thank you both for your help. I finally figured out that the firewall was blocking acess. Once I enable acess, I was able to update MBAM and run it and get everything cleaned up.

Thanks again for your assistance. I will be keeping the kids away from the computer for now on ;)