logmein tool

Is anyone familiar with logmein remote support utility?

Do you authenticate via AD credentials, or is it some proprietary login mechanism?

Also – what protocol is used, can you utilise the resource from any PC anywhere – or does your machine need some sort of tools on it to utilise this remote support

Can you drag data off a corporate server and onto a home machine using such a tool?
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pma111Asked:
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SteveIT ManagerCommented:
Logmein can be used connecting in to any PC, usually authenticating via an existing AD Account.

There is the need for a client to be installed on the machine you are connecting into

You can transfer files between the host and remote machines
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Gerwin Jansen, EE MVETopic Advisor Commented:
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pma111Author Commented:
Does any PC extend to any Server as well, or any device the AD account has access too?

What protocol is used for the remote access?
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SteveIT ManagerCommented:
I believe it uses rdp ssl protocol on ports 80 and 443

Yes you can install/run it on a server - the session would connect in to the user of the machine therefore it would utilse their permissions, AD is required for remote logon to a machine which is locked for example
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pma111Author Commented:
Where would logs of logmein activity reside? i.e. on the companys infrastructure, where would logs reside about logmein logins, login attempts? What would logs tell you in terms of where did the connection source from
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pma111Author Commented:
Can you clarify this:

Yes you can install/run it on a server - the session would connect in to the user of the machine therefore it would utilse their permissions, AD is required for remote logon to a machine which is locked for example

Do you mean you go home PC > work PC > work server, where home and work PC have logmein installed

Theres no way to go home PC > work server directly?
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WiesjeCommented:
I have been using LogMeIn as a home tool - the free version.
This allows logging in from any other computer to your desktop.
It uses two password layers 1) the logmein password for your logmein account 2) the log in code of your computer.
For someone else to get into your computer they would need both.
This version does not allow you to "drag data".

Information about what the free version can do for you:
https://secure.logmein.com/products/free/

There is also a professional version. This version does allow you to "drag data" between the computer you are viewing from and the computer you are viewing.
It also allows you to hear the sounds on the computer you are viewing as well as file sharing and remote printing.

The information about the prof version:
https://secure.logmein.com/products/pro/

There is a 30 day trial version of prof. Which automatically changes to the free version after the trial is done.
They often do a free use of prof version while you have the free version installed... which is handy if you are using it at home and you need to transfer files now and then.

Here are the differences between the free and prof versions:
https://secure.logmein.com/comparisonchart/comparisonFPP.aspx

To be able to view a computer, the computer that you want to view does need LogMeIn installed and it needs to be connected to your LogMeIn account.
It will run in the background with a small icon bottom right of your screen.
The computer you want to view from does not need logmein installed. There is an active-x component that needs to be installed though, but this is a standard component which your browser will ask you to install as seen as you want to view a computer using LogMeIn.

I have been using LogMeIn for about 3 years now and have never had any issues. The quality of what you see is good and the speed it performs the actions you request are fine.
(As long as you have a good internet connection).

I am not sure if you can use this as a server viewing tool. It depends on the operating system of the server I believe.
You could always just try the free version - create an account, go to logmein.com on the server you want to add, install the application - go to another computer and try to log in.
As long as it is windows or mac based I do not see a reason why it would not work (unless of course firewalls etc etc stop it). Although it does mention it works over a LAN.
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WiesjeCommented:
LOL while I was typing all this - the other comments had already been added. I apologize if I repeated any information already mentioned by another expert!
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Gerwin Jansen, EE MVETopic Advisor Commented:
@Wiesje - Refesh before you post :) Happens all the time...
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pma111Author Commented:
Where would logs of logmein activity reside? i.e. on the companys infrastructure, where would logs reside about logmein logins, login attempts? What would logs tell you in terms of where did the connection source from
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WiesjeCommented:
The reports can be accessed on the web page of LogMeIn.
Just log in with your account details.

In the free and pro versions it only shows you who has logged in (User), in the last month.
And how long they have logged in.

There is a LogMeIn Central which allows more report information.
Information about LogMeIn Central can be accessed here:
https://secure.logmein.com/products/central/

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pma111Author Commented:
>>In the free and pro versions it only shows you who has logged in (User), in the last month.
And how long they have logged in.


IP addresses?
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WiesjeCommented:
I do not see IP addresses in the Free/Prof version.
LogMeIn Central does give you IP addresses of who logged in where.

See: http://help.logmein.com/SelfServiceKnowledgeRenderer?type=Documentation&id=kA130000000NJsqCAG&search=1&kw=report%20ip
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WiesjeCommented:
and here is some more information about the security layer of logmein:

http://help.logmein.com/SelfServiceKnowledgeRenderer?type=FAQ&id=kA030000000DGD3CAO&search=1&kw=report%20ip
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yo_beeDirector of Information TechnologyCommented:
are you looking to shadow a users session to assist or manage a machine?

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pma111Author Commented:
shadow a users session - to an extent
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yo_beeDirector of Information TechnologyCommented:
What version of windows are you running and is this an internal network or you trying to connect to random clients?

If this is for your network you can take advantage of windows remote assistance.

Let me know and I will elaborate further.

Mike
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pma111Author Commented:
2003 and 2008 but its more what could be found rather than what could be setup in the future if that makes sense
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yo_beeDirector of Information TechnologyCommented:
So this is more for Remote Access to your Servers?
Is so you can use RDP with a simple RASS setup for one of your server for VPN access if you do not have that already.
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