DHPBilcare
asked on
Adobe Reader Freezing on PDF Open
We have an issue with a Domain based Windows 7 client where Adobe Reader 9 crashes when a PDF is opened. It displays the first page and then freezes. Any ideas!!
I’ve tried uninstalling and reinstalling but same issue. I
If I delete the following folder it works once then back to crashing everytime after.
C:\Users\User!\AppData\Roa ming\Adobe
I’ve tried uninstalling and reinstalling but same issue. I
If I delete the following folder it works once then back to crashing everytime after.
C:\Users\User!\AppData\Roa
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Also, I would check the Eventviewer under Application. It should show some evidence of why it crashed.
Any luck finding a record in the Eventviewer of the incident?
ASKER
In the end Adobe X seems ok and the problem has resolved itself.
ASKER