Automatically update shared contact list in Exchange 2010

I'm not sure what the terminology is for what I'm looking for so I'm having a hard time finding what I need. I have an Exchange 2010 Server and Outlook 2010 for everyone in my office. I want to be able to have a contact list for all of our customers that any of us can easily update from our computers or from our phones. I have created an address list and attached it to the offline address book, but I'm not sure where to go from there. I'm not sure how to add people to the address list that I created. Is there documentation about this specific scenario? We have a mix of Android phones and iPhones that we would also like to keep updated at all times.
PentadSupportAsked:
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MadParCommented:
You must create mail contact in Active Directory. When you update your OAB - this contacts appears in you AL.
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PentadSupportAuthor Commented:
Is there any way to create contacts from Outlook or a smartphone?
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MadParCommented:
No. It's administrative task and you can use ADUC, EMC, EMS. For creating contacts user require ExchangeRecipientAdmin privs.
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PentadSupportAuthor Commented:
Or view the contacts on your phone?
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MadParCommented:
Yes, any user can view all contacts in organization scope on his mobile
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PentadSupportAuthor Commented:
I can't belive there isn't a way to just add a contact on your phone and have it automatically propogate to other phones with different accounts. I may try creating a specific user that each person will connect their phones with and I would think they should be able to add contacts that way. Or maybe a 3rd party product if that doesn't work very well.
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