HTC Email Sync Error Message

I have HTC Android based mobile, if I configure my exchange email account on this phone and synchronize it's showing the following error.
 
Security Warning
There are problems with the security certificate for this site.
X: This certificate is not from a trusted authority


And if I download certificate manually using internet explorer its showing page cannot be displayed.
Its showing use and Ignore option if I click on use option its showing page cannot be displayed. And if I click on Ignore option it's showing username and password is wrong.


techgyanAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RinilCommented:
hi,

please confirm that if your username and password is correct in Exchange server account by contacting Exchange admin (if any) and also confirm with them that they allow your mobile device to connect with the Exchange active server account.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Neil RussellTechnical Development LeadCommented:
Does it work on that exchange server with other brand phones already?
0
techgyanAuthor Commented:
Owa and Outlook is working fine and I configured this email id on this phone for the first time.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

RinilCommented:
good:)
0
techgyanAuthor Commented:
Rinil:
 
good:)

Thanks but I want to solve my main problem.
0
Neil RussellTechnical Development LeadCommented:
You said OWA and OUTLOOK work fine. That was not the question. Have you got OTHER phones working connecting to this exchange server yet?
0
Madan SharmaConsultantCommented:
1.According to the error on phone its showing that certificate is not issued from a trusted authority. So  please check with your issuer if they are in trusted list of android.

2.  how are you trying to download it via IE  on pc or mobile ???


0
techgyanAuthor Commented:
Neilsr: OTHER phones working connecting to this exchange server ok.

akicute555: I am trying to download it via IE on mobile.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.