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Active sync error

One of our user is reporting active sync error. Following are the details

Mobile make and model: HTC hero
Error code: CONNMGR_36  85020006
1 Solution
Can you access websites from your device while it is connected?  What is the address yo uare trying to sync to?  it should just be https://yourmail.yourdomain.com
1. Verify the connectivity settings on your device.
2. Reduce the number of top level folders around 300 or less by moving some top level folders to be subfolders or use a Windows Mobile 2003-based device
sudheendra2001Author Commented:
Hi Rocket,

We found folders in mailbox..your suspection is perfect. Thanks..we did as you told working fine.

There is no issue with connectivity as internet is working fine mibile.
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