i am in the process of developing the IT contingency plan of my company.this is the first time I do it. and honestly i have a lot of questions like does IT contingency plan should be activated only when the main database of the company is down or also if a secondary system is down too.
to what extent should it cover? every server and system?and to a departmental level or only global systems?
hope you can help me by guiding me to a site to download excellent templates or samples?