Exchange 2007 & Outlook 2010 sp1 autoconfiguration

Hi All,

We have one main office with exchange 2007 server running all roles hosting 2 smtp domains. Users there can access oof ok as using primary smtp address. We have a branch office that has vpn connectivity to the main office exchange server and there using 2nd smtp address as primary address.Clients with outlook 2007 and 2010 can not access oof. I believe this is because of using 2nd smtp domain as primary  address and outlook cannot find autodiscovery properly.

I believe I need to set up redirection. I've tried creating forward look up zone in internal dns for 2nd smtp name adding srv record to dns to redirect this doesn't work. I've seen references to adding website and doing a redirect - Though this appears to be for external users only. The problem is internal for me at branch office.

Please help.
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Paul TozerCommented:
Can you get the autoconfiguration settings by holding control down and right clicking on Outlook icon by the time. Click Test E-mail Autoconfiguration, and put the email address and password in.

Post the log and XML if it gives you (Change domain if you want to generalise)

It is probably because it either cannot find Exchange web services or the external address of it is wrong.

Do you have outlook anywhere enabled and does this work for the primary address, and is it using HTTPS or TCP/IP to access mail in the branch office. You can also find this from the icon by going to connection status.  
OLLIE2783Author Commented:
Please find attached
It seems to find services to start with? It seems to try connect to primary domain and then secondary.

Outlook anywhere is enabled. Though not used. Users in branch office access email over vpn to main office using mapi.
Paul TozerCommented:
Check that the users can get to the web services url as found in the XML part under OOF Url.

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OLLIE2783Author Commented:
Where would OOF be?
Paul TozerCommented:
in the XML tab, where you took the capture from
OLLIE2783Author Commented:
Ah think I've found problem cannot telnet over vpn to exchange server on port 443
Paul TozerCommented:
That would stop them from getting to the web services URL ;)

Hope this sorts your issue out, if it doesn't please let me know
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