Link to home
Start Free TrialLog in
Avatar of htabbach
htabbachFlag for United States of America

asked on

Error when sending to a specific email address

We are receiving NDRs when we try to email one specific email address, does not matter if we send the email from outlook or through our web application.

We receive the following message back:


yy@yyy.com on 12/20/2011 1:55 PM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mail.xxx.com #5.5.0 smtp;553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)>

I masked the mail name and the email in question.

We use Exchange Version: 6.5.7638.1

I tracked the message through messaging tracking center and it seems that the message is not going out of our server.

Any ideas?
Avatar of Amit
Amit
Flag of India image

Check the disk space.
Avatar of htabbach

ASKER

Thanks for the response, if you are referring to the disk space on the Exchange server, I still have 100GB available so this is not the issue.
ASKER CERTIFIED SOLUTION
Avatar of Kamalasekar Parthasarathy
Kamalasekar Parthasarathy
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial