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mbutts

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Gateway SX2840 Power Supply in Limbo

Gateway SX2840 (small form factor) PC with Windows 7 Home 64 bit, using internal video.  Worked well for about a year, but front USB ports stopped working.

Opened case and discovered a couple of loose connections for the USB ports.  Seated cables and reassembled case.

Reattached power cord, video cable, keyboard, & mouse to test.  Fans spin up on power supply & CPU, very little HDD activity (less than 5 seconds, then nothing), no video.

I disconnected everything, checked all connections again, still nothing.  Gateway's site suggested disconnecting power cord, holding down power switch for 10-15 seconds to drain system, then powering it back up.  They then tell me to power off when I see the POST.

However, still no video.  Monitor does work with a laptop.

I've tried removing the HDD and optical drives, but get the same result.

Is it possible I've toasted the power supply or maybe just really annoyed it?  It's a bizarre shape and really tiny so it's not something I'll be able to replace easily.  Just want to make sure there's nothing I can do to "reset" the power supply before I spend any cash on it.
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Dr. Klahn

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it looks like you may have dislodged a card or connector
inspect, and remove all cards, and connectors, and reinstall them properly - also RAM

another possibility can be bad capacitors -check for bulging or leaking ones
the minimum setup - as decribed here, can help you to troubleshoot further :  https://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)
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mbutts

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Nobus,

Thanks, I hadn't tried pulling the RAM + battery.  I was able to get it to boot to W7 after following your procedure.