Sonicwall Client never makes it to Stage 1

Here's the problem I'm running into. I have a client with a Windows 7 32bit Dell Laptop. Recently they used Windows Easy Transfer to copy Documents and Programs over after a hardware problem with the old laptop. The Sonicwall client worked on the previous laptop. Now it doesn't. I've matched the connection settings to my laptop which connects fine, but when we click connect on this new laptop the log shows the connection being enabled but never goes to stage 1, just sits there at enabled. The Sonicwall program itself states the connection as disabled, but the log shows it as enabled but it never goes any further. We are using the 4.6 version of the Sonicwall Client. I have uninstalled the software and even used the Sonicwall cleanup tool and then re installed with the same result. I'm starting to fear there is a Windows problem with this laptop since it works for others in the office. But I would hate to backup the laptop again and wipe it clean, again.