I have a 2004 ISA box configured to allow VPN access from External to the Internal corporate network and I also believe that staff members can VPN into here when they're abroad so long as they have access to a wen connection.
I have setup 2 AD Accs for users in India, locked down with GPOs, and who will connect onto the network via a Terminal Server. I have tested the accounts and have added them to our VPN AD Group allowing them VPN access. I have tested the VPN access using our ADSL line and connected successfully.
However, I have asked the user in India to test this access and they're receiving the 'ERROR 721'. The user has run a tracert from source to destination (India-to-UK) which bombs out at the last successful hop before reaching this location.
Am I right in saying that providing my VPN staff can connect into the company from here in the UK and Internationally then the issue lies with the environment in India?
I didn't know if there should be some kind of additional ISA rule to allow this access.