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.NK2 file eplacemen

I am copying my .nk2 file from my old computer to my new one. Both are Windows 7 machines. I know it sits in appdata/microsoft,outlook. but when I place it in that directory on my new computer, Outlook doesn't seem to recognize it because I am not getting any addresses to pop up. Any ideas?
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raffie613
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raffie613
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davetorresCommented:
What version of Office? Office 2010 does not have an .nk2 file anymore
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raffie613Author Commented:
2003
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Alan HardistyCo-OwnerCommented:
The name of the .NK2 file has to match the name of your Outlook profile, so if your old one was called Outlook and your new profile Outlook1, you will have to rename the outlook.nk2 file to outlook1.nk2 (with Outlook closed).

If you are using Outlook 2010, then you will have to import the .NK2 file:

http://support.microsoft.com/kb/980542
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Stelian StanNetwork AdministratorCommented:
You have to replace the one in that directory. But that's the case if you are running Office 2003, 2007 NOT 2010.
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raffie613Author Commented:
how do i find the name of my outlook profile?
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Alan HardistyCo-OwnerCommented:
Control Panel> Mail> Show Profiles
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raffie613Author Commented:
ok, name is the same. what now?
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davetorresCommented:
You need to creat a new one by sending an email out of that accout. After you send the email, verify that a new email can be populated by the new .nk2 file.

Close down outlook and replace the .nk2 file.

Placing the .nk2 file before one is creAted doesn't always work.

Make sure it has the same name as the one just created
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Run5kCommented:
Just to double-check, are you copying the NK2 file to the following location?

%SystemDrive%\Users\{UserName}\AppData\Roaming\Microsoft\Outlook
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raffie613Author Commented:
yes that is the correct location. AND i sent email and there is no nk2 file being created.
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Run5kCommented:
In order to be thorough, I would check one more time to ensure that your new Outlook profile name precisely matches your old one (represented by the NK2 file name).

Also, if you haven't done so already please take a moment to change the Windows Explorer view so that it doesn't Hide extensions for known file types.  Even the best of us have been known to accidentally copy a file from that folder that actually isn't the NK2 file.
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raffie613Author Commented:
done both of those
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Run5kCommented:
If that's the case, it seems like everything should be working properly!  Alanhardisty is one of the EE community's very best Outlook experts, so hopefully he has an idea that the rest of us haven't thought of yet.
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raffie613Author Commented:
ok I figured it out. I had to install the latest updates and service pack 3 for office 2003 and then the nk2 file appeared.
Thanks.
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raffie613Author Commented:
I am smater than everyone else who posted.
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Run5kCommented:
Glad to hear that you were "smater" than everyone else, and that it's working again!

Probably at least partially our fault for jumping to conclusions, but when you said that this was your new computer I assumed that you had already installed all of the appropriate patches and service packs before attempting to use your standard applications.
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Alan HardistyCo-OwnerCommented:
Ah - the old "I haven't updated my system properly" fix.

Glad it is sorted.  It is helpful having the system in front of you to look at - we only get to ask questions and wait for you to post the answers, which does give you a slight advantage.
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