A Windows XP SP3 user has intermittent problems with Windows Explorer hanging or running really slowly.
The user always has at least two instances of Windows Explorer open on his Dell laptop.
While one of these instances of Windows Explorer will freeze, hang, or run really slowly, the other instance of Windows Explorer will run normally and respond just fine (at the exact same time that the other instance of Windows Explorer is hanging or running really slowly).
This issue almost always happens whenever the user is browsing any of the network drives or if he clicks on My Computer (either on the desktop or within the Windows Explorer window).
This Windows XP computer has all of the latest Windows and office updates installed and other than this issue seems to be working just fine.
I have performed all types of maintenance such as clearing all of the laptop's temporary and temporary internet files, defragmenting and running a chkdsk on the hard drive, etc., but these issues still continue to occur.
Furthermore, the computer's paging file is set correctly (I have adjusted the size of the paging file as well) and the computer's performance is adjusted for best performance.
Also the user has administrator rights on his computer.
None of the other desktops or computers in the same office as this user have this problem.
I have checked the Windows event logs and haven't seen any errors or warnings about things that could be contributing to or causing these issues.
What else can I do to fix or help to improve this laptop's performance so that Windows Explorer will stop hanging?