This is an odd one - in the last few years we've been on BT broadband but using our own Netgear router that I set up. No config changes have taken place on the router in that time. Recently none of the 4 computers in the house could connect to Windows Live Messenger. All other web-based things work fine. All websites load. Our netbook is WinXP, one laptop is Vista and the other two are Windows 7. None connect. If I take my laptop to any other wifi zone then messenger connects quickly.
The error message is usually that the service is not available and to try later. Codes like 81000494 and 81000490 - unable to sign-in usually show.
In the WAN setup of the router I've changed the MTU size to 1400 as many blogs and posts recommend.
I've tried and followed ALL the steps here (literally every single one!):
I went into the WLM setup, looked under Connection settings. It said:
You're not connected to the Messenger Service.
You're connected to the Internet through a network connection.
I clicked advanced settings > and the TEST button next to TCP and it said
Connecting to the server...
Connected, verifying ability to send data now...
Success, you can connect to the Windows Live Messenger service
So everything looks good, it just tries to connect for a minute or so an then fails. I'm at an absolute loss.
I know Trillians a good alternative but it's not the solution I want. My mother isn't computer savvy and it took forever to get her used to messenger so she wants to stick with it to talk to the grandkids and family abroad.
Can anyone offer any suggestions?