Searching via OWA or Outlook Online Mode Fails

We have a Windows 2008 server with Exchange 2010. Searching on OWA has been fine.Now a user that works remotely has reported that there cannot search using OWA. I have tried applying the solution on the link below. Where  I have downloaded the script and run the script, but when
I try and run the last command which is .\ResetSearchIndex.ps1 [-force] <dbname> [<dbname>]...
exactly as .\ResetSearchIndex.ps1 -force mailboxdatabase
I get errors saying that the database name cannot be found, I have run the command Get-MailboxDatabase and ensured that I am using the correct databse name, I have also made sure that l running the commands in the correct direcory, any help that you can provide will be greatly apprecaited.
 
http://blogs.technet.com/b/exchange/archive/2011/06/30/after-installing-exchange-2010-service-pack-1-searching-via-owa-or-outlook-online-mode-fails.aspx
Daedalus_ComputingAsked:
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AmitIT ArchitectCommented:
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AmitIT ArchitectCommented:
or move that user mailbox to another DB and test the result first.
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Daedalus_ComputingAuthor Commented:
Thanks amitkulshrestha, l will try to apply the commands tomorrow as l think the site with the problem has lost internet connectivity.
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Daedalus_ComputingAuthor Commented:
I have tried all the steps that you have mentioned but l keep getting errors am l doing some thing wrong?
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e_aravindCommented:
.\ResetSearchIndex.ps1 -force mailboxdatabase
Here, the mailboxdatabase should be the name of the mailbox-database
I guess you would've tried the above command as just the mailboxdatabase?

Alternatively if you have time, you can run the resetsearchindex for all the mailbox databases
(here there is no need to provide the database names!)

ResetSearchIndex.ps1 [-force] -all
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Daedalus_ComputingAuthor Commented:
Thanks e_aravind that sorted out the problem
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