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Searching via OWA or Outlook Online Mode Fails

We have a Windows 2008 server with Exchange 2010. Searching on OWA has been fine.Now a user that works remotely has reported that there cannot search using OWA. I have tried applying the solution on the link below. Where  I have downloaded the script and run the script, but when
I try and run the last command which is .\ResetSearchIndex.ps1 [-force] <dbname> [<dbname>]...
exactly as .\ResetSearchIndex.ps1 -force mailboxdatabase
I get errors saying that the database name cannot be found, I have run the command Get-MailboxDatabase and ensured that I am using the correct databse name, I have also made sure that l running the commands in the correct direcory, any help that you can provide will be greatly apprecaited.
 
http://blogs.technet.com/b/exchange/archive/2011/06/30/after-installing-exchange-2010-service-pack-1-searching-via-owa-or-outlook-online-mode-fails.aspx
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Amit
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Amit
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or move that user mailbox to another DB and test the result first.
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Daedalus_Computing
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ASKER

Thanks amitkulshrestha, l will try to apply the commands tomorrow as l think the site with the problem has lost internet connectivity.
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Daedalus_Computing
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ASKER

I have tried all the steps that you have mentioned but l keep getting errors am l doing some thing wrong?
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e_aravind
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Thanks e_aravind that sorted out the problem