Dell Vostro & HP 65000A Printer

My OS is windows 7 and I have a HP 6500A printer.  I tried to connect this printer using a usb cable, and it failed.  It could print, but the scanner functions failed.  I could not activate the scanner functions from the pc.  After 2 days with HP support, they too gave up.  On this forum it was suggested that I should try other methods.  So I connected by ethernet cable.  I have a verizon FIOS modem which acts as a router and the pc and my laptop are connected by ethernet cables.
I first uninstalled all HP programs for the printer, and then installed again the software.  When the software asked to connect the printer, I selected the ethernet cable, but it could not recognize the connection or see the printer.  I used the same cable for the laptop and it used to connect to the internet, and also connects to the main desktop.
How do I resolve this of the ethernet connection not being able to connect to the HP printer.  Thank u.
jegajothyretiredAsked:
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Sam SawalhiConnect With a Mentor IT ConsultantCommented:
You try the following (if this doesn't work I have another solution)

Make sure your printer is connected to your local network download and install the HP software below.

to download the HP Install Network Printer wizard
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=19656&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=27908

once you install it follow the these steps:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=115&prodSeriesId=27908&prodTypeId=18972&objectID=bpj07382

I hope this helps!
Thank you,
Sam
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jegajothyretiredAuthor Commented:
Bravo
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