I'm been in the PC support game for the better part of 11 years or so. In the first 9 years of my career, I have been blessed by working for an organization that was serious about keeping up to date operating system images for every make of computer we had in the enterprise. When we would get a virus, we would have the user reboot, press F11 and deploy a new image in ~10 mins and all their settings were stored on our servers, ect. You all know the drill I'm sure.
Since I have been on my own for the last two years, and most of these customers dont have the money or time to invest in a good imaging platform, What is a good Product/Process you recommend for removing viruses and malware that works 90% of the time and takes less than a day to run? I have some clients that have standalone machines that get viruses all the time and I'm constantly in there picking up the pieces that are left behind by Kaspersky and Avast!.
I have a "process" were I go in, boot that machine into safe mode, run MBAM, then SUPERantispyware, then Microsoft Security Essentials - once those three are run I give Ccleaner a go to clean out the registry and temp files. I keep thinking that there is a better way. I tried searching but with the litany of anti virus/malware products out there, I don't even know what keywords to search for.
What would you guys reccommend? Is there a process that you guys have or a product that you swear by?
Thanks a lot!