How can I to fix a seized motor on a Seagate 1.5 TB hard drive

The drive is Barracuda 7200 1.5 TB SATA. It was in an external enclosure when it was dropped. The motor is seized up and when under power the drive just makes a zing noise about every five seconds or so. I don't know how the freeze method would do any good and the re-drop method hasn't panned out either. The heads are parked but should I worry about any further damage jacking with it?
netman09Asked:
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triceiceCommented:
I believe that when you power it up the heads will move even if the platters are not. And since the heads are not getting the air flow to fly over the platter like they should they are just scrapping across the platters.

I could be wrong, but...
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netman09Author Commented:
The heads don't move either. They're not stuck though.
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triceiceCommented:
How do you know the heads don't move? Do you have the drive open?
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jamietonerCommented:
The drive is a paperweight, not repairable. For data recovery you need to send it to a professional data recovery center, they'll most likely have to remove the platters to recover the data.
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CallandorCommented:
If the data on the drive is important to you and you can afford it, send the drive to a data recovery company like www.gillware.com.  Anything you do at this point will probably make it more difficult to recover.
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DavidPresidentCommented:
A gentle whack with a rubber mallet is about all you can do .. unless you have a bunny suit and a clean room, and a lot of expensive equipment.

Or $500+ or so to give a professional who can probably get your data back (well, your freezer nonsense and other physical abuse certainly lowered the odds of a full recovery).
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triceiceCommented:
Second the above comments.
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nobusCommented:
try these guys :
http://www.lowcostrecovery.com/index.html                        data recovery Company
http://www.gillware.com/                                 "           "                   "
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netman09Author Commented:
I talked to the guys at gillware and I'll be shipping it off soon. Being a nerd though, it's hard not to think that we should have more flexibility in getting these things working ourselves. Our data is important and if a drive seizing is an issue for many people, why isn't it replaceable? How hard would it be to make a motor that is mounted from underneath and the platters inside the drive would just be on a spindle. There's not enough components to a drive that we shouldn't have a better way to recover from failure. I understand the clean vacuum required for the platters but come on. How many times do people lose thousand of hours worth of work when there's nothing wrong with the platters or the data on them? (Finished with soap box and preaching to the choir.) Will award this to Callandor for the referral. Thanks
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netman09Author Commented:
I thank you for the comments and suggestions. I compared a few recovery services and ended up going to Gillware.
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triceiceCommented:
I agree with you 100% netman I do IT support for over 50 SMBs and we run in to failed HDs all the time. All we can say to the client is here is a number to call. I prefer to fix it rather than hand it off to someone else.
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nobusCommented:
>>  why isn't it replaceable?     a disk is not like an engine in the 60-ies, the tolerances are much stricter, when it runs at 4-7000 RPM- that's why it is factory assembled

>>  I compared a few recovery services and ended up going to Gillware.    <<<  i wonder then why was i not credited?
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DavidPresidentCommented:
I don't suppose you know there is a firmware bug in the 7200RPM cudas that cause it to spin down and stay that way.  Seagate had a policy at one time that they would fix the drive for free (if that is the problem).  I had a bunch of affected disks and upgraded the firmware, but that was over a year ago so don't even have the link anymore.
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IT-Monkey-DaveCommented:
You might try this: Apply power to the drive, then give it a "violent" twist in the direction of platter rotation.  I've seen that trick get a seized motor going again.  If by some chance that works, get your data off the drive while you can.
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netman09Author Commented:
Nobus, I didn't credit you because Callandor had already suggested Gillware prior to your post. Sorry.

Dlethe, Spin down and stop and never run again even after power is re-applied?

I've noticed that the lifetime on the new higher capacity drives has greatly diminished. I've had many drive under or just over a year old fail. These are mostly SATA terabyte and above and usually WD.
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DavidPresidentCommented:
Yes, that is exactly the symptom.  You can/could don't know if it is still there, but go to a website and punch in the serial # of the disk. And they will tell you if it has the bug, and if it does, you get a link to the executable and firmware upgrade.   I coded a firmware upgrade program for a RAID vendor, so got into it.  The bug was introduced by some test software.  If when the disk powers down, a certain value is left in a 16-bit memory location then the drive goes into a diagnostic mode.


Since it is 16-bits, you have a 1/65,536 chance, if you have that firmware.   The problem is that once it goes into that mode, you need to hook it up to a test bench to repair, so unless you fix problem before it happens, you'll never be able to fix it.  It was referred to as the "boot of death".
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