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How to send custom messages from exchange automatically to my phone without replying to the sender.
Hello. I want to be notified by text when I receive an email from a customer off hours or on holidays and I am trying to setup an Outlook rule to accomplish this. The rule has to be able to run from the exchange server even if my outlook is closed. I tried to select the "reply using a specific template" option and it works great except that it also sends a message back to the customer. I want to be the only one to receive the notification. Maybe I can't accomplish this with Outlook rules. Any ideas?
I would say creating a Transport rule on the Exchange Server.
ASKER
Do you know what Action I should set in the rule? The options are very similar to outlook and I do not see an option that would work. I forgot to mention the reason I am not forwarding the message is because any messages with attachments do not go through to my phone.
am still thinking about what exactly you want to do
ASKER
I simply want to send my phone a notification when I receive an email from a customer. I am sending a notification by sending an email to ##########@txt.att.net. That sends a text message to my phone. I just need to get exchange to send that email without sending the same email back to the customer who sent me an email in the first place.
you need to create transport rule , when you recieve email from specific people the action will be redirect the message to specific email address..
in EMC go to organization Configuration -> hub transport -> transport rule
in EMC go to organization Configuration -> hub transport -> transport rule
ASKER
If I redirect or forward the message and the sender sends an attachment, I don't receive anything on my phone. Is there a way to strip any attachments?
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ASKER
Thanks for the comments. I would bet that one of those products would be able to accomodate my problem. I have decided to make the reply message suitable for the customer and myself. It's not worth going through the entire installation of a 3rd party product for what I want to do.