Link to home
Start Free TrialLog in
Avatar of shamigc3
shamigc3Flag for Mexico

asked on

Microsoft Management Console has stopped working - W7 x64, Trying to change drive letters

Hi,

I'm trying to change my hard disk drive letters, selecting Manage over Computer icon, but I get error "Microsoft Management Console has stopped working". I have Windows 7, 64 bits Ultimate version, under XPS Dell notebook, and I attached swf video showing steps executed. Can anybody help me to: 1) Fix error showed, and 2) Modify hard disk drive letters using another method?
 Error.swf

Thanks,
shamigc
Avatar of cwstad2
cwstad2
Flag of United Kingdom of Great Britain and Northern Ireland image

have you tried contol panel, administrative tools, computer mangement?
Avatar of bhartwell
bhartwell

If you click on the start (flag) button, type in 'disk management' and select the top option which is "Create and Format Hard Disk Partitions" this will bring up the disk management window allowing you to change the drive letters and manage your disks.


Avatar of shamigc3

ASKER

cwstad2:

Hi, I get the same error using contol panel, administrative tools, computer mangement.

Thanks
bhartwell:

Thank you, you answered question # 2, now question # 1 remains unsolved.

shamigc
it's most likely caused by something getting screwed up in the registry or corruption of some sort. If a reboot doesn't fix it you may want to try doing a repair from your Windows 7 CD like this:

In-Place upgrade (Repair install)
===========
1. Start the computer by using the current Operating System.
2. Insert the Windows 7 DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:
 
If Windows automatically detects the DVD, the Install now screen appears. Click Install now.
If Windows does not automatically detect the DVD, follow these steps:
 
a. Click the Start Button, type Drive:\setup.exe in the start search box and then click OK.
 
Note: Drive is the drive letter of the computer's DVD drive.
b. Click Install now.
 
4. When you reach the "Which type of installation do you want?" screen, click Upgrade.
 
After that, test the issue again.
bhartwell:

I do not have DVD, Windows 7 was pre-installed, What do  have to do then?

Thanks,
shamigc
ASKER CERTIFIED SOLUTION
Avatar of bhartwell
bhartwell

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial