grimpex
asked on
BES Express migration from BES 4.2
Dear Experts,
I am In the process of migration from W2K3 with Exchange 2003 and BES 4.2
Would appreciate any tips on how to deal with the 4 blackberry handsets currently synced to BES 4.2
I am unclear at what stage do I do the following :
A) install BES express on the new SBS2011 [ do I wait until all mailboxes have all the emails re-imported ? ]
B) link the current Blackberry devices with the new BES express install
C) Wipe the old devices - do I take Desktop Backup of the device ...
D) is there a backup feature - migration wizard in the BES Manager on the current old server ? could not find it
E) would wipe of devices also wipe their Micro SD card stored images ?
Many thanks
Richard
I am In the process of migration from W2K3 with Exchange 2003 and BES 4.2
Would appreciate any tips on how to deal with the 4 blackberry handsets currently synced to BES 4.2
I am unclear at what stage do I do the following :
A) install BES express on the new SBS2011 [ do I wait until all mailboxes have all the emails re-imported ? ]
B) link the current Blackberry devices with the new BES express install
C) Wipe the old devices - do I take Desktop Backup of the device ...
D) is there a backup feature - migration wizard in the BES Manager on the current old server ? could not find it
E) would wipe of devices also wipe their Micro SD card stored images ?
Many thanks
Richard
ASKER CERTIFIED SOLUTION
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Yes, I know for a fact that IT polices can be left behind that way. I have seen some examples of trying to "Null" an it policy where setting the policy item to Null or blank in the BAS does not make any changes on the device -- the changes are only triggered to send for the Yes or No values.
Again, this doesn't mean that it isn't entirely possible that you can't use the Blank IT policy method, and that probably will work more often than not, but wiping the device is the safest bet.
Also, just FYI, the reset to factory that is discussed in your second link can also be done with BlackBerry Desktop Software, but it is only rarely needed.
How to reset the BlackBerry smartphone to factory defaults
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB18998
Again, this doesn't mean that it isn't entirely possible that you can't use the Blank IT policy method, and that probably will work more often than not, but wiping the device is the safest bet.
Also, just FYI, the reset to factory that is discussed in your second link can also be done with BlackBerry Desktop Software, but it is only rarely needed.
How to reset the BlackBerry smartphone to factory defaults
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB18998
ASKER
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14202
or http://www.blackberryfaq.com/index.php/Remove_IT_Policy
Best
Rich