I have Sage ACT! Pro 2011. I want to use its email functionality. In trying to set up the preferences it always displays a mysterious blank error box as it is launching the "E-mail System Setup" dialog box. Then when I am presented a list of "e-mail systems you want to use with ACT!" the only choice is "Internet Mail" even though I have Outlook 2010 which I use regularly. So pressing onward I attempted to set up a POP3/SMTP account to work for ACT! After following the dialouge and entering all pertinent information I used the "Test Connection" option under the Advanced tab and I get the following:
Establish Network Connection Completed
Log onto outgoing mail server(SMTP) Failed
Log onto incoming mail server (POP3) Failed
Send test e-mail message Failed
The error tab showed the following:
Failed to find outgoing server
Failed to find incoming server
Failed to send test e-mail
Not willing to give in I tried sending and receiving mail from this same account using Outlook 2010 and the test email function worked with ports 110/25 settings. So then I tried actually to send mail from ACT! which launched the ACT! mail client. Using the act mail client I was unable to send an email but I did get it to download the test message I had sent to the account earlier.
I have uninstalled and reinstalled ACT! 2 times, tried multiple settings but with no results. I really need some email functionality. If someone knows how I can get ACT! to recognize that Outlook exists and use it that would be fine. If someone can help me to get the ACT! mail client to work and actually send messages using SMTP that would be fine too.
Operating System Windows 7 Home Premium Service Pack 1