question answer chat systems

Are there any heavily used real-time-chat-based systems for getting questions answered that aren't exploited by robots?
rtod2Asked:
Who is Participating?
 
nickg5Commented:
Any specific topics form your questions?

I can ask any question about anything on city data dot com.
http://www.city-data.com/forum/#general-forums
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nickg5Commented:
How heavily used, do you want?

I'm a member of many forums and specific questions get real time answers sent to me. And the people are not robots.

I guess you refer to some other type of system?
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rtod2Author Commented:
As heavily used as possible I guess to make the responses quick?
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