Via Chrome9/S3GSetup gives no detected hardware error and keeps trying to install on every boot in Windows 7

Hello,

I have a working Windows 7 system based on a MSI MS-7253 K9VGM-V motherboard.
I had tried to install Vista drivers from MSI for the on-board chipset video adapter, but they won't install in Window 7.  Then I found and tried to install a version of the drivers from another site (don't remember which) that were for the same chipset but a different motherboard, that had worked for many people.  

They wouldn't even install, with a pop-up error just saying "No script!".  Then it would say trying a TEST mode and reboot.  If I say yes to the reboot, it still gets the same result and wants to reboot again.  If I cancel the reboot, after another try, it tells me no hardware found, and then ends.

This happens every time I log onto the system at startup.  It will even happen if I log off and back on.  I cannot find how to kill this startup/install process.  I have found in task manager at least 2 processes related to the installation scripts, but I cannot find them in the registry or other config files where I can remove them.  I cannot kill them in task manager either.

My system works fine after the attempted setup ends, but this is really annoying that it keeps trying to install at every log-on.  Any answers on how to stop this?  Has anyone ever had this and solved it?  I've searched online and have yet to find the same problem listed.

Thanks in advance.

wgenglan
LVL 2
wgenglanAsked:
Who is Participating?
 
MereteConnect With a Mentor Commented:
Excellent progress wgenglan
I must confess I have no expereience with scripting,
you ran some type of script?
Try TEMP folders delete the contents.
Everytime we install a temp file is stored in the TEMP folder
C:\Windows\Temp
Did you look at start-up inspector

I also donot know of this chrome, so googled it
http://www.liutilities.com/device-driver/via-chrome9-hc-igp-family/
Are you sure you have no duplicate or "other devices" listed in the device manager?
Try Windows installer cleanup
The Windows Installer CleanUp Utility (MSICUU2.exe) designed to solve uninstallation problems of programs that use the Windows Installer technology. It looks up registry references and files related to Windows Installer that were installed by various programs, and forcibly wipes invalid entries out. It works in all 32-bit and 64-bit versions of Microsoft Windows.
http://en.wikipedia.org/wiki/Windows_Installer_CleanUp_Utility
Registry Location for Windows Installer Settings
http://www.symantec.com/connect/blogs/registry-location-windows-installer-settings
Everest
 Everest Home Edition is a system information tool that can provide information on basically every single piece of hardware hidden underneath your PC case, be it the motherboard, the display adapter or a multimedia device.
Install Everest and run
 Click Report (top menu) > Report Wizard > Next
 Choose System Summary Only > Next
 Choose Plain Text > Finish and wait for report to generate
 Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save
http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml
Understand and Control Startup Apps with the System Configuration Utility
http://technet.microsoft.com/en-us/magazine/ee851671.aspx

If none of the above help try a clean boot
http://support.microsoft.com/kb/929135
Hope it's not much too info but take what you can use
cheers
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wgenglanAuthor Commented:
FYI, I really don't want to do a system restore as I will have to re-install a lot of stuff.  I may have to, but I think there is probably something simple I can do just to let the installer finish and drop out completely, just haven't found it yet.  I'll keep trying in the meantime.
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wgenglanAuthor Commented:
Let me make this simpler - I just need to get the installation routine that depends upon a restart removed from the auto-start hook it has.  I haven't found it in the usual places, the Run or RunOnce registry keys, but there is a process with each of these names in them in Task Manager when I check the processes tab.  Does someone know of a utility that will find this
and help?  Xteq XSetup doesn't show anything that I can find, but the version I have doesn't really support Windows 7.  

Still using the computer, just hoping something will occur to one of us all.  I know it's new years, and we all should be celebrating.  As of now, I am, but my smart phone keeps alerting me to messages from EE but two of them have been about no comments being posted.

I wish I could offer more points, but EE caps them at 500.

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MereteCommented:
Hi I'd look first to what is msconfig start-up and kill those startup processes you dont want
go to start run
type in msconfig and press enter
go to start up
and look in there
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wgenglanAuthor Commented:
Thanks you!  I'll check that, maybe that will show me something I missed in the registry.  I had forgotten
that check!
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wgenglanAuthor Commented:
Well, I checked msconfig, and there was nothing unusual in it.  No sign of any kind of setup routine or Run or startup program for hardware. But thanks for the suggestion.

So, not sure of what is wrong.  I am thinking that a system restore to a point before I tried to add the last drivers is in order.  I do have to reinstall some software, but I can, this is taking more time than reinstalling those would.  If there are no other suggestions soon, that is my last option.  
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MereteCommented:
Thanks, so there is no sign of ay applications running at startup?
I need to tear apart your question to fully understand what your trying to do wgenglan
bare with me ok :P
(a)
I had tried to install Vista drivers from MSI for the on-board chipset video adapter, but they won't install in Window 7.<< maybe 32 bit? this is 64 bit
Are you trying install mainboard drivers?
(b)
Then I found and tried to install a version of the drivers from another site
They wouldn't even install, with a pop-up error just saying "No script!".  <<??? no script?
(c)
Then it would say trying a TEST mode and reboot.  If I say yes to the reboot, it still gets the same result and wants to reboot again. If I cancel the reboot, after another try, it tells me no hardware found, and then ends. << did you use a tool called msi? live update?
It may be the tool holding onto these. Remove the live update.
(d)
This happens every time I log onto the system at startup.  It will even happen if I log off and back on.  I cannot find how to kill this startup/install process.
(e)
I have found in task manager at least 2 processes related to the installation scripts, but I cannot find them in the registry or other config files where I can remove them.  I cannot kill them in task manager either.<< look for live update if you used that.

ok  a little more undertsanding
What you can try is while in the taskmanager, keep it open all the time
 go to explorer and stop it
your desktop will disappear but keep the task manager open,
now try and kill the running scripts you recognise.
Then go to file new task type in explorer gain and press enter your desktop will return.
Killing these tasks does not remove them
Sounds like they have hooked onto a hardware?
work around
Maybe remove the hardware will stop them
 what I'd try and do is uninstall the video chip driver that is on the motherboard
Also look in device manager then go to the top VIEW open that and tick to show hidden devices
now look through your device manager for the video or multimedia  for duplicates and yellow question marks.
Remove all and any that have a duplicate, say for example if you have 2 video chips listed remove both and reboot so that only one is reinstalled.
And yes try a system restore.

Can you explain a little more what your trying to do?
MS-7253 K9VGM-V motherboard<< do you require the drivers for this mobo? it's 64 bit from what I read, and uses a Live update tool?
http://www.msi.com/product/mb/K9VGM-V.html#/?div=Basic
Do not worry about the Live Update. From the site you can discover the MSI drivers and utilities for your board.
Download and setup it manually:
http://www.official-drivers.com/installer/?seed=Msi&gclid=COqIh4aks60CFYaBpAodbWyblQ
But, a warning regarding updating the BIOS.
 Do not do that if you do not have a problem
A bad flash will make your motherboard useless.
I sourced this out
http://www.sevenforums.com/sound-audio/83188-sound-video-game-controller-missing-now-what.html
Hope it helps
feel free to ask away or fill in any gaps. I'll try and assist where I can
Regards Merete
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wgenglanAuthor Commented:
Merete,

Thank you for breaking it down.  What you have done is fabulous!

I am trying to install video drivers, not mainboard drivers.  

Your listing (a) points to an error in my thinking about video drivers at one point.  It is possible that the last set of video drivers were 32 bit, and you are right.  The mainboard is 64 bit.  Per that I had installed the 64bit version of Win 7.  I have chosen 64bit drivers for my mainboard driver setups.

I think that both sets of video drivers I have tried include 64bit drivers, and I was thinking that the Setup routines usually check the OS version and select the correct version.  Keep in mind though that the issue I have is with a Video driver install that was a separate download, so it may be a bit version issue.  I will look at this.

As to (c), (d), and (e), I had some trouble with MSI's LiveUpdate tool in the past, so I didn't initially install that feature.  It does work great as to selecting the correct drivers, and it does include a startup task, but it was that startup task that gave me problems in the past on XP os'es. I don't think that is the issue though as I didn't install the LiveUpdate feature. Keep in mind again the nagging startup is related to the attempted video driver install which I started later, after having no startup issues before that.

I downloaded and installed all of my drivers from the MSI site, except the video driver that is giving me a problem.  It was the one I found at another site, and the only one described as being for Windows 7.

All of the on-board features work except the video is not accelerated, as I haven't been able to get a proper video adapter driver installed, and that is really the only install I need to do.  All other drivers have installed properly and work with no problem.

As to show all devices and ? marks, I will check, but I think I have looked and the only thing I have is one ? on a device.  I had assumed that this was the video adapter, but I could be wrong, and that may be the source of my problem in the end.

Again, I am only trying to get the on-board video up to it's full features.  I have video using Microsofts genereic VGA drivers, so the hardware is good.

But, thank you for breaking it down, and as a result, I do have a more co-ordinated approach to troubleshoot the problem.

I don't intend to do any BIOS flashing here on out, as everthing is working, even if the video isn't accelerated.

I will make sure that the LiveUpdate isn't installed, try your suggested steps as to checking how the tasks get started that attempt the driver installs, and maybe I can find them and eliminate them.

If i cannot find them, then the next step I will try is to install the LiveUpdate utility and see if it gets the video adapter going.  Who knows, it may even get rid of that nagging setup routine in the process.

I will return with an update soon.




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MereteCommented:
Thanks :)
Ok with taskmanager and looking at devices
snapshot will help, tick to show hidden devices.
Usually if an install runs at boot could be either two hardware trying installing over each other and you may see Other devices in the taskmanager

In Windows Vista, Windows Server 2008, Windows 7 and Windows Server 2008 R2. the RunOnceEx registry key does not exist by default according to MS so I check my regstry
 it is present on my windows 7 32 bit here
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
http://support.microsoft.com/kb/310593

Does this board actually have an onboard video chip  like a realtek? some dont
hense the need to use VGA drivers till you add a video card.
My mobo does not have an onboard chip so is reliant for the vga for a picture if I remove my nvidia
Your mobo states pci express
http://www.pcparts.com.my/msik9vgmv-ms7253-motherboard-via-socket-am2-microatx-audio-video-pci-express-10100-ethernet-lan-usb-serial-ata-raid-p-500.html
there is also driver agent
http://driveragent.com/0/scanorsearch/chipset/
startup inspector
http://www.windowsstartup.com/startupinspector.php
device-manager.jpg
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wgenglanAuthor Commented:
Hello,

Here is an update... some good news and some bad news.

I went ahead and installed the MSI LiveUpdate utility.  It found the correct drivers and installed them.  
Then, I decided to go ahead and add a PCI express card (MSI-430GT) that is nVidia Geforce 430 GT
based, and installed the latest nVidia drivers and it is working great.

Thats the good news.  Now for the bad...

I still get the install attempts at startup.  I  have decided that Windows 7 has put the setup files in a system folder that I haven't looked at yet.  I also know that there must be a registry entry or entries that initiate the setup.  I just have to search for the right entry, and do a delete to kill the startup process.  I have done a complete search of the registry run, runonce, etc. keys and have found no startup entries related to this nag at all.  I think I will figure out what to search for using file names from the setup folder I started the install from.

There are no question marks or flags of any kind in Device Manager, though I will check for hidden devices and see if any don't seem to belong.  

I'm about ready to end this question and award points, Merete.

I want to ask a favor of you though and anyone else who might weigh in on this.  What I need to get done now is find where the startup comes from.  If we research all of the other places a task can get started besides the Run and RunOnce registry keys, and I know there are some others, I am sure it can be found.  

More later...
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wgenglanAuthor Commented:
Merete, it is simply amazing how you seem to suggest the right tools, etc. to get the job done.  I will try the Windows installer cleanup utility.  I'm almost certain that I will find and remove this pesky startup with it.  I'll let you know how I do.

Later,
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wgenglanAuthor Commented:
I used to FixIt utility that has taken the place of the Windows Installer Cleanup Utility, and apparently it resolved the issue.  I did a complete restart after using it to check about programs that wouldn't install, and had it check about device drivers that wouldn't install or recognize.  

It said at one point that it was resolving issues, it never said what, but apparently whatever it did worked.  

Thanks so much for your help, Merete.
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