Windows 7

I have Window 7 Pro (32 bit) installed on a PC that is dying.  I have misplaced the disk.  I just built a replacement machine.  How can I get the setup for Windows 7 Pro?  And even more important,  can I obtain (==no more cash already bought 32 bit version...) the 64 it version?
LVL 1
Howard BashSenior Software EngineerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
>>> can I obtain (==no more cash already bought 32 bit version...) the 64 it version?

You must upgrade through the Microsoft Anytime Upgrade procedure (Computer, Properties). There will be cash involved as the upgrade is not free so far as I know. .... Thinkpads_User

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Lee W, MVPTechnology and Business Process AdvisorCommented:
If you have an OEM copy of Windows 7 (very likely) then I'm afriad you have no choice. That install cannot be transferred or reinstalled on another PC.  You can only transfer with a full retail copy.  If you had a full retail copy, contact Microsoft - they should be able to provide either a download link (REALLY don't know if they are doing this yet for client operating systems) or replace the media for a minimal cost.  
Howard BashSenior Software EngineerAuthor Commented:
thinkpads_user: the freshly built pc (64 bit),  has no OS and so I don't see the path on the new machine and my old ailing machine is 32 bit.

leew: I have and lost the full retail copy,  do you have a link, an email or URL to "talk" to Microsoft about this?  I keep getting bounced to a "buy it" screen.
Protecting & Securing Your Critical Data

Considering 93 percent of companies file for bankruptcy within 12 months of a disaster that blocked access to their data for 10 days or more, planning for the worst is just smart business. Learn how Acronis Backup integrates security at every stage

JohnBusiness Consultant (Owner)Commented:
You need to obtain your DVD and licensing. Use the Microsoft Store contact numbers and ask to speak to someone. You will need at least a receipt.  Perhaps with the receipt, they can get you a 64-bit DVD for just the upgrade cost.

.... Thinkpads_User
JohnBusiness Consultant (Owner)Commented:
Microsoft Store contact numbers are here:

http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us

.... Thinkpads_User
jcimarronCommented:
hbash--I do not think you can "upgrade" from 32 bit to 64 bit.  You are not upgrading since you want to install Win 7 64 bit on another PC.  And since you need a new installation disk anyway for the new PC, you will have to buy a new disk which will be 64 bit.  The new disk can be OEM or full retail.
JohnBusiness Consultant (Owner)Commented:
You cannot upgrade in place, but you can upgrade in terms of money and then put it on another disk/machine.

... Thinikpads_User
JohnBusiness Consultant (Owner)Commented:
Thank you. I was pleased to assist, and good luck going forward with Windows 7 64-bit. I really like it. .... Thinkpads_User
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.