Occasional BSOD problems with Win XP


I am running Windows XP.  Generally, my computer works well.  However, randomly I get the Blue Screen Of Death.  After I restart, I get a message saying that Windows has recovered from a "very serious" problem (or something to that effect).

I am using Microsoft Security Essentials as my virus checker.  I do routine checks with it and as of yesterday, there were no virus' on my computer.  I also did a complete backup of my hard disk yesterday.

I just updated all of my drivers using "DriverHound" software yesterday.

This has been happening for a while, but it seems to happen mostly when I access my DVD/ROM drive.  It does a dump and stops.  I must power down and restart.

Thanks for your help!
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Brian PierceConnect With a Mentor PhotographerCommented:
The most common cause of a BSOD is a driver issue - make sure that your windows updates are up-to-data. Rather than rely on DriverHound, check the manufacturers web site manually for the lastest drivers.
dennis2005Author Commented:

Is there any way to understand what driver to look at?

At the last fail, I saved two files to my desktop that it said it was going to send to Microsoft.  I didn't send them because I didn't think they would care very much about WinXP issues.  If I uploaded them, could you or someone else understand what they are trying to say?

The file names are;

Kurt4949Connect With a Mentor Commented:
I agree with KCTS, usually it's a driver issue.  I would start with the video card drivers, network card drivers, sound card drivers, etc.  First check system properties to see what brand and model hardware you have then go to the manufacture of each component and download and install the latest driver.  You can also check the PC mfg website for bios and chipset updates.  Intel has a good utility for detecting your hardware and driver versions.  It'll check and let you know if any new drivers are available for the intel components in your pc.
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dennis2005Author Commented:
Is there a simple way to determine who made the drivers so I can know where to go to get the updated drivers?  I would need to know the exact manufacturer, make and model of everything in the computer.  If I need to get that, then I guess I should make a spreadsheet so I can do this on a routine basis.

Any suggestions are welcome.

dennis2005Author Commented:
Is this something where I can just go into "Computer Management" and have it update the drivers?  I tried that with the CDROM and DVDROM drives and it said Windows was unable to do it.
twohawksConnect With a Mentor Commented:
If the system cannot determine the make/model of the cd/dvd drive, the you likely will need to open up the machine to physically inspect the drive, then look up the driver online.

Computer Management: Device Manager: DVD/CD-ROM drives typically lists the devices by make/model

Also can find this info in Start: Accessories: System Tools: System Information
Under System Summary: Components: CD-ROM.

Looking through those for as much info as you can may reveal a culprit, like double entries in the registry and such.

Once you figure out what the make/model actually is you can do the following for fresh driver install:
 - download the driver (and unzip it to a folder if necessary)
 - in Computer ManagementL: device manager, right-click and uninstall the dvd drive listed under the DVD/CD-ROM drives tree node
 - restart the machine
 - when prompted if you want windows to auto-install the driver for you, say no and then follow it down for manually installing the driver you downloaded.

Alternatively: you could bomb XP back to some system restore point prior to the problem cropping up... then inspect and record the drive info.

If you then really need/want to undo the restore, att least you will have the info you need for getting the driver that worked.

Just some ideas.
dennis2005Author Commented:
Thanks for your help!  I do appreciate it.
Hope it worked out. Thanks for the points ;^)
dennis2005Author Commented:
Hello again people.   Thanks for your help.  

I have been attempting to get the driver for my Pioneer dvr-118L r/w cdrom drive.  I determined that was my DVD ROM drive from the information from twohawks.  Can someone possibly direct me to where to look for the driver.  I have done numerous searches using Bing and every search wants  me to purchase and install thier driver utility.  

Per your input, it is best to go directly to the mfgr for this.  I can find the device on the Pioneer website, but there is no information that I can find for any drivers to download or install.


Thanks again for your help.
Hmmm... don't know.  Check this out though..
Perhaps helpful?
dennis2005Author Commented:

Thanks for the post.  I  think I found that link also.  I'm not sure what to do about it.

I had someone look at my computer and it seems to be running ok now, so maybe I'm ok.

Thanks again for your help.
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