Outlook Email notifications do not appear while in RDP session.

I have Outlook 2010 running on a desktop.

While in an active RDP session to another machine, the received email notification popup window does not display, nor do I hear the audio file that indicates I have received email.

Since I spend 99% of my time in RDP sessions, this has become quite an annoyance!

Has anyone run into this problem and found a solution?

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Right click the icon next to the Time on the taskbar.

Make sure the following is checked:

Otherwise, RDP may not support the nice looking mail notification that outlook 2010 displays.

Let me know.
Maen Abu-TabanjehNetwork Administrator, Network ConsultantCommented:
please check here to configure sound and display for remote session :


wish that help
spencerturbineAuthor Commented:
meade470: I made sure that was checked.

jordannet: I am not sure that article has much to do with my problem. I am not trying to bring sound from the remote comptuer in through my local compiuter out to the speakers.I am not running outlook on the remote computer.

My outlook, running on my local computer,  notifies me with sound and the pop up on my local computer, when I get mail.

This stops working as soon as I go to a full screen view of a RDP session with a remote computer.

This was never a problem with Outlook 2003. No matter what RDP session I was in, I still got my notification.

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Maen Abu-TabanjehNetwork Administrator, Network ConsultantCommented:
maybe something i missed ,am sorry for this .. please look here :


its maybe hepful
spencerturbineAuthor Commented:
Thanks jordannet but still no luck. I am finding this to be quite the problem as I am expected to respond to emails rather quickly and since I spend most of my day in RDP sessions, it might be a couple of hours before I notice I have email.
spencerturbineAuthor Commented:
I am unable to resolve this problem, and have had no answers so I would like to close this question.

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