We have access to CRM via the Action Pack Subscription. I want to get rid of Connectwise because it drives me nuts. The issue is I don't want to Install CRM for testing because it integrates so deeply into AD.
We are a small IT company with 4 employees if that makes any difference.
1. Does anyone use MS CRM for this purpose and would you recommend it?
2. If I install it and decide it is not what we want, does it uninstall and leave Outlook and AD messed up?
3. How would billing reports work?
I feel like I should pick an IT specific CRM like Commit but I have yet to find one that I can customize like I want to and I know that the Dynamics CRM is customizable.
Thanks in advance.