Lenovo N500 tablet does not show list of program files,

Does not shows anything listed in the root C: directory. Yet all programs are still installed, can open documents.
Cannot access system restore, windows explorer, or anything under Start/Programs/...
Pedicode1Asked:
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PlantwizCommented:
You won't find your programs in the ROOT directory.  ROOT is for system files and such and generally hidden to limit someone from deleting or altering necessary files.

There is also a space limit on files in ROOT, but a subfolder of C:\ can hold much more.  So, you'll find your programs under C:\PROGRAM FILES\APP_NAMES

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PlantwizCommented:
http://support.microsoft.com/kb/120138

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx

1.   Open Folder Options in Control Panel.
• Click Start, and then click Control Panel.
 • Click Appearance and Themes, and then click Folder Options.
 
2. On the View tab, under Hidden files and folders, click Show hidden files and folders.
 

http://ask-leo.com/is_there_a_limit_to_what_a_single_folder_or_directory_can_hold.html


It sort of became good practice to keep files out of ROOT so, rarely will you find folders housed there, certainly not as default save to locations.  Which in MS, the standard MY DOCs and such are used, and the PROGRAMS is used for programs or applications.
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Pedicode1Author Commented:
Thats good news, so the root directory is Ok.

Usually in the past when I selected start, programs.. there were a number of other choices including Accessories, now there is nothing to choose.  
How can I find the system restore, or windows explorer, or defragment.
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PlantwizCommented:
I don't have the XP GUI in front of me...

But, from your Start button (Bottom Left corner)
You should see "ALL PROGRAMS" or such listed.  When you highlight that (no need to click it, but you could) the rest of the folders will populate out and Accessories and such will all be visible.
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PlantwizCommented:
Is this your first eperience with XP?  No offense meant, I want to know how much assistance you may need to locate items and I prefer to assume user skill levels, but rather inquire how proficient one is with a particuluar OS.

Another way to access programs is from the run box.  Type in the name of the app you want to run and hit ENTER

Are you used to initiating applications with ICONs on the desktop?  Or do you go through the start menu only?

Myself, I prefer a clear desktop and use RUN or Programs or pin them on my taskbar.
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PlantwizCommented:
Also, when you mentioned ROOT, I'm thinking you are in a DOS prompt or such.  Why do you think you are at 'ROOT"?

I've seen people call the MY COMPUTER box their 'root', so again, looking to clarify only.
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Pedicode1Author Commented:
I have the laptop for 4 or 5 years and used it everyday. Recently the computer has been running slow and to fix that problem, I tried to run system restore. But when I select Start->Programs all the items there have disappeared. I know there were a list of choices there. I had even set a restore point last year from using the Start->Program->Accessories->System Restore.

I was looking in the root directory C: using DOS with the black screen to try to see if other files were or applications were missing because when I did a search for files and nothing showed up under C:

I know there is a problem with the computer because even the Administrative Tools window is empty.

Also using the run command to open an application does not work if the application name is typed wrong. For example what name would be typed to open Windows Explorer, it is more convenient to click to the location and select the name.  
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CSIPComputingCommented:
Have you run a virus check on your machine?  I've seen viruses/malware recently which hide/rename all programs and folders in the start menu.

Given that your laptop started to run slowly, it's possible that you've caught this particular virus (the name of which escapes me) and that you need to run a full virus scan and malware scan to get you back to where you need to be!
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PlantwizCommented:
I agree to run a malware scan (or two).

But it could be that your folder parth and shortcuts were simply incorrectly set.

Try this after the scan:
http://windowsxp.mvps.org/admintools.htm
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Pedicode1Author Commented:
Yes I downloaded and ran Microsoft Security Essentials but it failed in the middle of scanning, I also installed Malwarebytes and ran it twice but it also stopped during scanning leaving a dos screen message that says "Waiting... press any key to CLEANUP   this will also delete UNDO"

after pressing a key the dos box disappeared.
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PlantwizCommented:
try an online scan such as housecall.trendmicro.com

if there is something on the machine, it could be blocking the av from running properly.

Also, you could try the two scans you have in safe mode with networking turned on and if that doesn't work, just in safe mode.
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Pedicode1Author Commented:
Virus scan will not run in safe mode, says access is denied for Malwarebytes (had already removed MS Security Essentials earlier) Had also deleted Internet Explorer because whenever I opened the browser it directed me to a strange URL that wont open ("http:\\HO") where the 'O' has a strange character above it.

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Pedicode1Author Commented:
Just found out there is a system recovery folder somewhere on the laptop, do you know how to access the recovery option? Lenovo N500 type 4233 windows XP sp2
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PlantwizCommented:
If the recovery partition was not deleted.

See if you are able to follow the steps here:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/43n8484.pdf

I have done this before, but I have also had clients who 'deleted' that partition innocently and it no longer works :(

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PlantwizCommented:
@Pedicode1,

How are you coming along?  Where you able to follow the recommended steps to restore via the above PDF?
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Pedicode1Author Commented:
Thank you
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