I reformatted my hard drive and have a fresh install of XP SP3. I have thousands of albums and songs on an external hard drive. I want to import those into my media player 11 library. When I go to add media to library and add the path to the external hard drive and then select, it shows a count of 6 found and none added. I have made that the RIP folder but that does not help. I have a friend who has XP SP3 also but not a new installation and he is having the same problem. Through Google searches I have found lots of others who say that the database is corrupt (mine is brand new) and to delete the folder user\application data\microsoft\media player. I have done that and it does not solve the problem. I have tried numerous settings and nothing seems to work. I have also seen references to starting or stopping the media sharing service but that does not do it either. I am totally frustrated and can use some assistance.